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Strategic National Account Development Director

Role overview

Qualifications

  • Bachelor's degree or equivalent combination of education and relevant experience
  • 7+ years of outside sales and business development experience selling complex products, services, or technology solutions
  • Demonstrated success developing new business opportunities and expanding market share within assigned territories or target accounts
  • Experience utilizing a consultative sales approach to understand customer challenges and align solutions to business needs

Responsibilities

  • Drive new business growth by building, strengthening, and influencing relationships with National Automotive Dealers and key industry stakeholders
  • Cultivate and maintain strategic partnerships with existing Automotive Dealer Associations, ensuring continued engagement, advocacy, and endorsement
  • Generate and develop qualified sales opportunities through proactive prospecting, outreach, and engagement within competitive accounts
  • Develop and execute strategic sales plans that support both short-term objectives and long-term business growth targets

Other skills

  • Sales
  • Relationship Management
  • Strategic Planning
  • Negotiation
  • Professional Networking
  • Communication
  • Time Management
  • Organizational Skills
  • Curiosity
  • Persistence

About the company

CDK Global logo

CDK Global

Computer Software / SaaS

CDK Global is a leading provider of retail technology and software as a service (SaaS) solutions that help dealers and auto manufacturers run their businesses more efficiently, drive improved profitability and create frictionless purchasing and ownership experiences for consumers. Today, CDK serves nearly 15,000 retail locations in North America.

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size5001 - 10000

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Job description

About Us:

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

CVR, a CDK Global business, is a mission-critical software platform that digitizes vehicle registration and compliance, connecting dealerships, consumers, state DMVs, insurers, and lenders into a single, integrated workflow. We replace manual, paper-based title and registration processes with real-time, automated transactions—improving speed, accuracy, and the customer experience. As a pure-play electronic vehicle registration (EVR) platform with deep state DMV connectivity and dealer system integrations, CVR turns compliance from a bottleneck into a competitive advantage.

The Role: Strategic National Account Development Director

Location Preference: This is a US-Remote position; however, candidates located in the Eastern or Central United States are preferred due to proximity to key customer markets, dealer associations, and travel requirements

Position Summary: The Strategic National Account Development Director (SNADD) creates business relationships with accounts identified as strategic to the company’s success.  Targeting specific competitive circumstances, the SNADD’s primary responsibility is to grow new market share through conquest sales of accounts that process EVR transactions in multiple jurisdictions, maintain dealership endorsements with existing auto dealer associations, and cultivating relationships to acquire new auto dealer association endorsements from states and large regional dealer associations.  

This role is expected to work in conjunction with all channel partners including Account Sales Executives (ASE), Regional Sales Executives (RSE), Enterprise Account Directors (EAD), Modern Retail Sales Executives (MRSE), Account Development Executives (ADE) and their directors, to increase sales opportunities of CDK Global’s strategic portfolio of products. Achieve annual assigned sales plan, working under guidance of the VP/General Manager of CVR.

Responsibilities and Essential Functions:

  • Drive new business growth by building, strengthening, and influencing relationships with National Automotive Dealers and key industry stakeholders.
  • Cultivate and maintain strategic partnerships with existing Automotive Dealer Associations, ensuring continued engagement, advocacy, and endorsement.
  • Expand market influence by securing new endorsements and partnership agreements with State and Regional Automotive Dealer Associations.
  • Generate and develop qualified sales opportunities through proactive prospecting, outreach, and engagement within competitive accounts.
  • Identify, assess, and capitalize on market growth opportunities to expand revenue, market share, and customer penetration.
  • Develop and execute strategic sales plans that support both short-term objectives and long-term business growth targets.
  • Own revenue and profitability performance, delivering measurable growth through a disciplined, consultative, and process-driven sales approach.
  • Establish and execute against clear performance metrics to consistently achieve or exceed assigned sales quotas and business objectives.
  • Partner effectively with cross-functional teams to ensure a seamless customer experience throughout the sales, contracting, implementation, and onboarding processes.
  • Maintain deep industry expertise, including market trends, customer needs, regulatory considerations, and competitive activity.
  • Demonstrate comprehensive knowledge of AVRS, CVR, and CDK solutions, articulating value propositions and aligning offerings to customer business needs.
  • Represent the organization professionally and consistently in all customer, partner, and industry interactions.
  • Ensure compliance with all CDK Global policies, procedures, and regulatory requirements.
  • Complete all required compliance training, certifications, and acknowledgments within established deadlines.
  • Consistently meet or exceed performance expectations across revenue, customer engagement, operational, and compliance objectives.

Required Qualifications and Attributes:

  • Bachelor's degree or equivalent combination of education and relevant experience
  • 7+ years of outside sales and business development experience selling complex products, services, or technology solutions
  • Demonstrated success developing new business opportunities and expanding market share within assigned territories or target accounts
  • Experience utilizing a consultative sales approach to understand customer challenges and align solutions to business needs
  • Proven ability to build relationships, influence decision-makers, and navigate complex sales cycles
  • Experience negotiating and closing large-scale opportunities with senior executives and key stakeholders
  • Strong verbal, written, and interpersonal communication skills
  • Exceptional presentation and storytelling abilities, with the ability to communicate value to diverse audiences
  • Results-oriented with a demonstrated track record of consistently meeting or exceeding sales goals
  • Highly organized with strong time management, prioritization, and territory planning skills
  • Ability to travel approximately 50-75% based on business needs

Preferred Qualifications and Attributes:

  • Experience working within an automotive dealership environment or selling solutions into the automotive retail industry
  • Experience selling enterprise software, SaaS, or technology-enabled business solutions
  • Experience using CRM platforms to manage sales activity, forecasts, pipelines, and customer relationships
  • Demonstrated success winning business from competitive accounts and expanding customer relationships
  • Ability to establish credibility as a trusted advisor and strategic business partner.
  • Strong relationship-building and networking skills with customers, partners, and industry stakeholders
  • Naturally curious with strong discovery skills and the ability to identify opportunities for operational improvement and business growth
  • Resilient and persistent, with the ability to effectively manage longer and more complex sales cycles
  • Demonstrated leadership qualities, including initiative, accountability, and the ability to influence outcomes across teams
  • Growth-oriented mindset with a commitment to continuous learning, professional development, and achieving ambitious goals


Salary: $160,000 + Commissions

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.  The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

  • Paid Time Off (PTO)

  • 401K Matching Program

  • Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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