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Swedish-Speaking Customer Support Specialist – Remote In Greece

CB Talents Academy

Role overview

Qualifications

  • Fluent Swedish (spoken and written)
  • C1 English for team communication and training
  • Strong communication skills
  • Comfort using standard computer tools

Responsibilities

  • Deliver top-tier support via phone and email
  • Help customers with product orders, deliveries, payments, and returns
  • Resolve inquiries regarding missing parcels, article reclamations, and price adjustments
  • Maintain strong customer satisfaction through professional, friendly service

Key facts

Hard skills

Other skills

  • Communication
  • Computer Literacy
  • Customer Service

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

Are you fluent in Swedish and looking for a fully remote position in sunny Europe? Join a leading international customer experience team supporting one of Europe's largest online fashion and beauty retailers!

Enjoy the flexibility of working from home with full relocation support available if you choose to base yourself near our Mediterranean hub in Chania, Greece.

What We Offer

  • Base Salary: €1,300 gross/month
  • Monthly Bonus: Earn up to an additional €200/month performance bonus
  • Work Model: 100% Remote Within Greece
  • Relocation Package: Full relocation support provided
  • Comprehensive Onboarding: Paid training with a structured 8-week learning curve and a dedicated 4-day nesting period to ensure your success

Your Role & Key Responsibilities

As the first point of contact for Swedish-speaking customers, you will deliver top-tier support via phone and email:

  • Help customers with product orders, deliveries, payments, and returns
  • Resolve inquiries regarding missing parcels, article reclamations, and price adjustments
  • Maintain strong customer satisfaction through professional, friendly service
  • Work standard rotating shifts between 09:00 and 21:00, Monday through Friday (with occasional weekend shifts)

What We Are Looking For

  • Languages: Native-level or fluent Swedish (spoken and written) + C1 English (for team communication and training)
  • Skills: Strong communication skills and comfort using standard computer tools
  • Experience: No prior experience required! Backgrounds in retail, e-commerce, or customer service are a plus, but full training is provided.

Ready to Start Your Remote Career?

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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