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Number of Openings: 1
Hiring Priority: Active Hiring
We are looking for a Home-Based Recruiter to join a nationwide U.S.-based staffing company that specializes in experiential marketing, brand activations, promotional events, and hospitality staffing. In this role, you will recruit, hire, and onboard reliable event team members across active U.S. markets. Because many events happen on weekends, you will also provide real-time restaffing and check-in support when team members cancel, call out, or become unreachable, making sure every event starts on time with the right people in place.
REQUIRED CORE COMPETENCIES
- Organizational & Time Management – Effectively manages multiple candidate pipelines, interviews, and open shifts while meeting tight, event-driven deadlines.
- Attention to Detail – Maintains a high level of accuracy in candidate records, onboarding forms, staffing changes, and shift documentation.
- Communication Skills – Communicates clearly and professionally with candidates, event team members, and internal account teams through phone, text, email, and video.
- Problem Solving & Analysis – Quickly identifies staffing gaps, callouts, and no-shows and resolves them efficiently through resourceful replacement outreach.
- Recruitment Knowledge – Strong understanding of full-cycle recruiting, candidate sourcing, screening, interviewing, and onboarding procedures.
WHAT YOU WILL DO
Recruiting and Hiring
- Contacting candidates who have expressed interest in available opportunities
- Scheduling and conducting video interviews
- Evaluating candidates based on job requirements, availability, and market needs
- Maintaining a pipeline of dependable candidates in active markets
- Sourcing talent through job boards, social media, referrals, databases, and nontraditional recruiting methods
- Following up promptly with candidates and guiding them through the hiring process
- Communicating job expectations, schedules, attire, pay rates, and other program details clearly
Onboarding
- Ensuring new hires complete all required forms and system registrations
- Helping new team members access and understand the staffing platform
Weekend Restaffing and Dispatch Support
- Monitoring weekend staffing needs and responding promptly to cancellations, callouts, and unreachable team members
- Contacting available team members through text, phone, email, or other approved channels
- Recruiting and confirming qualified replacements for open shifts
- Confirming that replacements understand the location, schedule, responsibilities, and arrival instructions
- Documenting staffing changes and communicating updates to the appropriate internal team members
- Escalating unresolved staffing concerns when additional support or approval is needed
Weekend Check-In Support
- Assisting the concierge team with scheduled event check-ins
- Contacting team members who have not confirmed arrival or cannot be reached
- Helping team members resolve basic platform access, scheduling, and clock-in issues
- Confirming that working team members are properly clocked in through the staffing platform
- Starting replacement outreach immediately when a team member is confirmed unavailable
WHAT WE LOOK FOR
- Education: Bachelor's degree in Psychology, Human Resource Management, Business Administration, or a related field preferred.
- Experience: 2-3 years of experience in recruiting, staffing, dispatch, scheduling, or event-related roles preferred. High-volume or U.S. recruitment experience is an advantage.
- Language Proficiency: Strong verbal and written English communication skills.
- Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
- Technical Skills:
- Proficient in Microsoft Office (Outlook, Word, Excel).
- Experience with staffing platforms, scheduling systems, or applicant tracking systems (ATS) is helpful.
- Familiarity with workforce/event staffing platforms such as NextCrew is an advantage.
- Experience using job boards, social media, and video interview tools for sourcing and screening.
- Highly organized, resourceful, and persistent, with the ability to work independently and know when to escalate.
- Comfortable conducting video interviews and speaking with candidates by phone
- Able to manage multiple priorities and respond calmly to urgent staffing situations
- Able to make sound decisions within established procedures and know when to escalate an issue
WHAT WE OFFER
- Salary Range: PHP 47,000 - 51,000
- Industry: Staffing & Recruiting (Event Staffing & Experiential Marketing)
- Job Type: Full-time
- Work Shift: 8:00 AM - 5:00 PM CST (USA)
- Workdays: Thursday through Monday (USA)
BENEFITS OF WORKING WITH US
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Government-mandated benefits employer share
- Internet stipends upon regularization
- HMO Coverage upon regularization (with an option to enroll as early as Day 1)
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
