Records Clerk

We are seeking a detail-oriented and organized Records Clerk to support pre-litigation operations by managing the retrieval, organization, and maintenance of medical and legal records. The ideal candidate will possess strong administrative skills, the ability to handle confidential information, and experience working in a fast-paced legal environment.

Responsibilities:

• Request and obtain medical records from hospitals, clinics, healthcare providers, DHCS, and CMS health insurance lien departments

• Request, obtain, and follow up on police reports from multiple jurisdictions

• Track outstanding record requests and ensure timely retrieval of documents

• Organize, scan, and index medical records into internal databases for easy access and searchability

• Conduct case audits to confirm all required medical records and documentation are complete and accurate

• Maintain strict compliance with HIPAA regulations and firm confidentiality policies

• Support Pre-Litigation Assistants with case documentation and records management

• Maintain accurate records, logs, and status updates within the firm’s systems

• Communicate professionally with healthcare providers, agencies, and internal staff regarding records requests and follow-ups

Qualifications:

• 1–3 years of Records Clerk experience or equivalent administrative experience

• Strong confidentiality and professionalism when handling client information

• Excellent attention to detail and strong organizational skills

• Superior time management and follow-through abilities

• Strong verbal, written, and listening communication skills

• Proficiency in Microsoft Office Suite and Google Workspace

• Ability to work independently and collaboratively in a team environment

• Consistent attendance and reliability to support team productivity and efficiency

• Ability to manage multiple requests and deadlines simultaneously

• Knowledge of personal injury law or prior legal experience preferred

• Experience with case management software such as Casepeer or Filevine preferred