Customer Care Specialist - Dutch Speaker (Remote)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Customers who contact us in Dutch rely on our team in Athens, and this role helps us look after them. Start date: 13 October 2026.

Customers often say thank you when a problem is finally solved, and that is a big part of the job. You will learn the product quickly, and your knowledge will grow with every case you handle.

Your Responsibilities:

• Track your own quality scores and act on the feedback
• Answer questions about products, orders and accounts
• Explain step-by-step solutions in clear, simple language
• Resolve everyday issues without unnecessary transfers

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Comfortable learning new internal systems quickly
• Previous customer-facing experience is an advantage, though not required
• Patience and a helpful manner, even in difficult conversations
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Ready to take the next step? Apply below and a member of our team will be in touch.