Customer Care Advisor - Danish Speaker (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are recruiting Danish speakers for a role that mixes everyday support with real problem solving in Athens. Start date: 9 November 2026.

Colleagues share tips and approaches often, so you are never working through a difficult case alone. The team measures success by how well customers feel looked after, not only by how fast a case closes.

Your Responsibilities:

• Confirm each resolution with the customer before closing a case
• Support new colleagues by sharing practical tips from your cases
• Stay calm and courteous with frustrated customers
• Keep case records accurate and up to date

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Previous customer-facing experience is an advantage, though not required
• Comfortable learning new internal systems quickly
• Ability to stay organised when handling several cases at once
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply with the button on this page and our recruitment team will reply with the next steps.