Customer Care Specialist - Dutch Speaker (Remote) (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Dutch customer team in Athens keeps growing, and we are now adding new colleagues. Start date: 6 November 2026.

You will adapt your tone to each person, from a short, friendly reply to a longer, step-by-step explanation. You will work across phone, email and chat, so flexibility is part of the job.

Your Responsibilities:

• Meet the quality and response standards the team sets
• Answer questions about products, orders and accounts
• Confirm each resolution with the customer before closing a case
• Pass recurring issues to your team leader so they can be fixed at source

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Comfortable learning new internal systems quickly
• Willingness to work the shift pattern set for the team
• Basic computer skills and confidence with web-based tools
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply today using the button on this page, and we will walk you through the rest of the process.