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Teknisk supportspecialist - dansktalende

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent Danish
  • Good English for internal systems and documentation
  • Ability to manage multiple cases simultaneously
  • Attention to detail and accurate recording

Responsibilities

  • Document each error and its solution in the case system
  • Keep technical knowledge updated with product updates
  • Explain technical steps in a simple and friendly manner
  • Guide customers through setup and configuration steps

Key facts

Hard skills

Other skills

  • Problem Solving
  • Multitasking
  • Communication
  • Detail Oriented
  • Patience

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

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Job description

Placering: Athen, Grækenland
Arbejdsform: Fjernarbejde
Arbejdstid: 8 timer om dagen, 5 arbejdsdage om ugen

Godt dansk og en stabil, venlig tilgang er fundamentet for denne stilling i Athen. Startdato: 12 oktober 2026.

Du dokumenterer hver fejl tydeligt, så kolleger kan følge historikken. Mange sager handler om enheder, indstillinger eller software, så nysgerrighed hjælper meget.

Dine ansvarsområder:

  • Dokumenter hver fejl og dens løsning i sagssystemet
  • Hold den tekniske viden opdateret med produktopdateringer
  • Forklar tekniske trin i enkelt og venligt sprog
  • Vejled kunder gennem opsætnings- og konfigurationstrin

Krav:

  • Flydende dansk
  • God engelsk til interne systemer og skriftlig dokumentation
  • Evne til at holde styr på flere sager på én gang
  • Opmærksomhed på detaljer og præcis registrering
  • Tålmodighed og en hjælpsom tilgang, også i svære samtaler
  • Et roligt arbejdsrum og en stabil internetforbindelse til fjernarbejde
  • Berettiget til at arbejde i Grækenland (EU-statsborgerskab, en gyldig arbejdstilladelse eller et bevis for flygtningebeskyttelse)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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