Customer Care Advisor - Dutch Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are recruiting Dutch speakers for a role that mixes everyday support with real problem solving in Athens. Start date: 16 October 2026.

You will handle everyday requests from start to finish and escalate only when it is genuinely needed. You will be the first person customers reach when something needs sorting out.

Your Responsibilities:

• Meet the quality and response standards the team sets
• Resolve everyday issues without unnecessary transfers
• Stay calm and courteous with frustrated customers
• Confirm each resolution with the customer before closing a case

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Willingness to work the shift pattern set for the team
• Previous customer-facing experience is an advantage, though not required
• Patience and a helpful manner, even in difficult conversations
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Use the Apply button on this page to start. We review applications as they arrive, so it helps to apply early.