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Content Development Lead / Section 508 Accessibility

Role overview

Qualifications

  • 7+ years of eLearning, instructional design, or digital-content experience
  • 3+ years leading content-development initiatives
  • Bachelor's degree in Instructional Design, Education, Communications, IT, HCI, or related field, or equivalent experience
  • Direct Federal Section 508 experience

Responsibilities

  • Lead development, maintenance, and publication of digital training content
  • Develop and maintain SCORM-compliant courses and ensure proper LMS functionality
  • Lead Section 508 and WCAG compliance for learning materials
  • Test and remediate documents, presentations, multimedia, web content, and LMS courses for accessibility

Key facts

Hard skills

About the company

SMX Services & Consulting, Inc. logo

SMX Services & Consulting, Inc.

IT Services & IT Consulting

SMX Services & Consulting is an information technology outsourcing (ITO) provider with more than 20 years’ applied experience providing logical solutions to emerging enterprises, in a variety of industry verticals including technology, finance, banking, real estate, insurance, and retail. Based in Miami, Florida, SMX serves private, public and institutional clients, including some Fortune 500 companies, in more than 10 countries from regional offices in Houston, San Juan, Bogotá, and Caracas.

Company details

IndustryIT Services & IT Consulting
Company size201 - 500

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Job description

Content Development Lead / Section 508 Accessibility

Company: SMX Services & Consulting, Inc.

Employment: Full-Time, W-2

Compensation: $72.96–$75.82/hour

Client: Federal Government – HHS/ACF Office of Refugee Resettlement (ORR)

Status: Contingent upon contract award

Duration: 12-month base + four 12-month option periods

Work Arrangement: Primarily remote

Position Overview

SMX is seeking an experienced Content Development Lead / Section 508 Accessibility Lead to lead the development, maintenance, remediation, testing, and deployment of accessible learning content for the ORR Learning Center.

The ideal candidate combines eLearning and instructional-content expertise with hands-on experience in enterprise LMS environments, SCORM, Section 508, WCAG, accessibility testing/remediation, and multimedia learning.

Key Responsibilities

  • Lead development, maintenance, and publication of digital training content.
  • Develop and maintain SCORM-compliant courses and ensure proper LMS functionality.
  • Lead Section 508 and WCAG compliance for learning materials.
  • Test and remediate documents, presentations, multimedia, web content, and LMS courses for accessibility.
  • Develop accessible templates, standards, and QA processes.
  • Coordinate instructional design, content development, multimedia, and LMS deployment.
  • Support migration and conversion of existing learning content.
  • Validate course functionality, accessibility, and learner experience.
  • Maintain content inventories, version control, documentation, and approvals.
  • Develop job aids, guides, training materials, and other instructional resources.
  • Coordinate with Government stakeholders, SMEs, LMS teams, and technical personnel.
  • Support accessibility reviews, training delivery, learner communications, and training analytics.

Required Experience

  • Enterprise LMS and eLearning content development.
  • Instructional design or digital learning development.
  • SCORM 1.2/2004.
  • Section 508 and WCAG compliance.
  • Accessibility testing and content remediation.
  • Accessible documents and multimedia.
  • LMS course deployment, testing, and troubleshooting.
  • Content QA and training documentation.
  • Stakeholder and SME coordination.

Desired Tools & Technologies

  • SAP SuccessFactors Learning
  • Articulate Storyline / Rise
  • Adobe Captivate
  • Adobe Acrobat accessibility tools
  • Microsoft Office accessibility tools
  • SCORM 1.2/2004
  • HTML/CSS accessibility
  • Accessibility Insights
  • JAWS / NVDA
  • Client Trusted Tester methodologies/tools

Preferred Qualifications

  • 7+ years of eLearning, instructional design, or digital-content experience.
  • 3+ years leading content-development initiatives.
  • Bachelor's degree in Instructional Design, Education, Communications, IT, HCI, or related field, or equivalent experience.
  • Direct Federal Section 508 experience.
  • Client Trusted Tester or IAAP CPACC/WAS certification.
  • SAP SuccessFactors Learning experience.
  • Federal Government training-program experience.
  • Experience creating accessible SCORM courses and multimedia.
  • Experience remediating PDF, Word, PowerPoint, and web content.

Key Personnel Requirement

This is a Key Personnel position. The candidate's resume will be submitted as part of SMX's Federal Government proposal and should clearly demonstrate relevant LMS, eLearning, SCORM, Section 508, and accessibility experience.

SMX Services & Consulting, Inc. is an Equal Opportunity Employer.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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