Logo for Savior Artigos Texteis Lda

German Customer Support Specialist | Remote from Greece

Role overview

Qualifications

  • German at B2+ level or higher
  • English B2 for training and internal communication
  • Customer-first attitude and strong problem-solving skills
  • Ability to work independently from home

Responsibilities

  • Support German-speaking customers by phone, email and chat
  • Help with product questions, orders and troubleshooting
  • Deliver clear, empathetic, solution-focused service
  • Log every interaction accurately in the CRM

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Empathy
  • Teamwork

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

Deutschsprachiger Customer Support Specialist (m/w/d) – Remote from Greece | Relocation Included

Remote – anywhere in Greece | Full-time, permanent | Start: ASAP

Your Greek adventure starts here
Work from home under 300 days of sunshine while building an international career. We're hiring German speakers to support international customers for a dynamic, multicultural team. Whether you already live in Greece or are ready to move, we handle the relocation.

What you'll do

  • Support German-speaking customers by phone, email and chat
  • Help with product questions, orders and troubleshooting
  • Deliver clear, empathetic, solution-focused service
  • Log every interaction accurately in the CRM
  • Work with internal teams to improve the customer journey

What you need

  • German at B2+ level or higher (native speakers very welcome)
  • English B2 for training and internal communication
  • A customer-first attitude and strong problem-solving skills
  • Ability to work independently from home
  • EU citizenship or a valid work permit for Greece

What you get

  • Relocation package: flight covered, initial hotel stay, help finding housing
  • Company equipment provided
  • An extra in bonuse per month
  • Ongoing training and internal promotion opportunities
  • Beaches, culture and an affordable Mediterranean lifestyle

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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