German-Speaking Customer Advisor – Automotive (100% Remote)

Are you fluent in German and interested in cars? Do you want to work from home anywhere in mainland Portugal? We're hiring German-speaking Customer Advisors to support customers of a leading automotive brand. The role is fully remote and pays a competitive base salary plus bonuses.

You don't need automotive experience. We'll train you on everything you need to know.

What you'll do

• Help German-speaking customers by phone, email and chat with questions about vehicles, services, bookings and after-sales
• Solve customer issues quickly, with care and professionalism
• Log every interaction accurately in our CRM system
• Work with internal teams and dealerships to resolve more complex cases
• Help keep customer satisfaction high for a premium automotive brand

What we're looking for

• German at B2 level or higher (written and spoken). German is the only language required.
• You live in mainland Portugal and have the right to work there
• You enjoy helping people and communicate clearly and positively
• You're comfortable with computers and can learn new systems quickly
• You have a quiet home workspace and a stable internet connection
• Customer service or call centre experience is a plus but not required

What we offer

• Competitive base salary plus performance bonuses
• Fully remote work from anywhere in mainland Portugal
• Equipment provided [confirm]
• Paid training on automotive products, plus ongoing coaching
• Room to grow into senior, quality or team lead roles
• A friendly, international team

Ready to apply?

If you speak German and want a stable remote customer service job in the automotive industry, apply today. It only takes 2 minutes!

We welcome applicants of all backgrounds, nationalities and experience levels.