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Job Title: Senior Coupa Administrator
Location : Remote
Position Summary
We are seeking a Coupa Administrator to serve as the technical owner and control steward of our Source-to-Pay (S2P) platform.
This role is accountable for how Coupa is configured, governed, and operated , while working in close partnership with our Finance and Supply Chain Technology Managers and SAP functional leads , who own business process design and outcomes.
Operating Model
This role sits within a triad model :
· Coupa Administrator (this role) → Owns system configuration, controls, and platform integrity
· Finance Technology Manager → Owns financial process design, policy, and outcomes
· Supply Chain Technology Manager → Owns procurement and operational process design
Supported by:
· SAP Functional Leads (RTR, PTP, etc.)
· Integration / Data teams
Responsibilities
What You’ll Own
1. Platform Ownership & Technical Configuration
· Serve as the system owner for Coupa
· Design and configure:
o Approval workflows and delegation logic
o Spend controls and policy enforcement
o Supplier structures and onboarding frameworks
· Ensure configurations are:
o Scalable
o Auditable
o Aligned with enterprise architecture
2. Controls, Compliance & Audit Readiness
· Own system alignment to:
o SOX controls
o Audit requirements
o Segregation of duties (SoD)
· Partner with Finance Technology Manager on policy → translate into system enforcement
· Maintain:
o Role design and access governance
o Configuration documentation
o Audit support artifacts
3. Partnership with Technology Managers & SAP Leads
· Work hand-in-hand with:
o Finance Technology Manager (GL, AP, payments, compliance)
o Supply Chain Technology Manager (procurement, sourcing, supplier ops)
· Translate business process designs into clean, standard Coupa configurations
· Provide technical guardrails and pushback to keep Coupa with best-in-practice processes.
4. Integration & Data Alignment
· Coordinate with SAP and enterprise systems:
o Vendor master
o Purchase orders
o Invoices and payments
· Ensure:
o Data integrity across systems
o Clean integration patterns (no point-to-point chaos)
· Support integration monitoring and issue resolution
5. Operational Excellence & Support
· Own platform operations:
o Incident triage and root cause resolution
o Vendor / AMS coordination
· Establish transparency through KPIs:
o Cycle times
o AdEligible to workion rates
o Exception handling trends
· Maintain and prioritize system backlog in partnership with Tech Managers
6. Implementation, Release & Lifecycle Ownership
· Engage in implementation to shape core configuration (roles, workflows, controls)
· Own platform lifecycle management , including:
o Coordination of Coupa monthly releases
o Review of release notes and impact assessment
o Recommendation of features to enable, defer, or reject
· Establish a release cadence and governance model :
o Align releases to business cycles (month-end, year-end)
o Communicate changes and readiness to stakeholders
o Drive Go / No-Go decisions
· Lead release testing coordination :
o Define regression scope with Tech Managers & SAP leads
o Validate critical end-to-end flows
o Manage defect resolution
· Ensure alignment with enterprise change landscape :
o SAP upgrades (e.g., 2025)
o Integration impacts
o Change control
7. Continuous Improvement & Innovation
· Identify opportunities to:
o Automate workflows
o Increase touchless processing
o Improve user experience
· Leverage Coupa roadmap capabilities (AI, automation, insights)
· Partner with Finance on working capital Eligible to workimization
Required Experience
· 5+ years in Source-to-Pay, Procurement Systems, or Finance Technology
· Hands-on Coupa administration or implementation experience
· Strong understanding of:
o Procure-to-Pay (P2P) processes
o Approval workflows and controls
o Supplier lifecycle management
· Experience working alongside:
o Finance and Procurement stakeholders
o ERP systems (SAP preferred)
· Experience in SOX-controlled environments
Preferred Experience
· Experience in a product-aligned or triad operating model
· Exposure to:
o Coupa modules (Procurement, Invoicing, Payments)
o Data governance frameworks
· Experience balancing:
o Project (build) work
Run/support operations
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