French-Speaking Customer Support Agent – Remote (Greece / Athens)

Are you fluent in French and looking for an exciting remote career opportunity in sunny Greece? Join Salt, a leading Swiss telecommunications provider, as a French-Speaking Customer Expert! Work comfortably from home anywhere in Greece while enjoying full relocation support, top-tier performance bonuses, and amazing travel perks.

Why You'll Love This Role

• 100% Remote Work: Work from the comfort of your home anywhere in Greece.
• Competitive Earning Potential:
  • Starting Base Salary: €1,045.72 gross/month
  • Automatic raises: €1,100/month after Year 1 | €1,150/month after Year 3
  • Monthly Productivity Bonus: Up to €240/month
  • Quarterly Sales Bonus: Up to €900/quarter
• Incredible Travel Perks: Free return flight ticket home every 6 months of tenure!
• Full Relocation Support: Seamless transition assistance provided to help you settle in Greece.
• Paid Training: 1–2 weeks of comprehensive initial training (nesting period) to set you up for guaranteed success.
• Stable Employment: 12-month initial contract with clear long-term career growth.

What You Will Do

As a Customer Expert, you will be the main point of contact for French-speaking customers, delivering exceptional service across mobile, TV, and fiber-optic internet services:

• Handle inbound calls and emails regarding technical support, billing inquiries, account management, and service configurations (PIN/PUK, roaming, connectivity).
• Provide effective, empathetic troubleshooting and problem resolution.
• Identify cross-selling and upselling opportunities to help customers find the best plans and contract renewals.
• Maintain high levels of customer satisfaction and accurately document client interactions.

Work Schedule & Hours

• Schedule: Monday to Friday, with occasional weekend shifts.
• Shift Window: Rotating shifts between 08:00 and 00:00.

What We Are Looking For

• Language Skills: C1 Level or Native proficiency in French, plus B2 Level in English (used for internal training and platform support).
• Skills: Strong verbal communication, computer literacy, and familiarity with mobile or telecommunication services.
• Experience: Prior experience in customer support, technical support, or sales is highly valued (but not mandatory!).
• Mindset: Professional, empathetic, customer-oriented, and target-driven.

Ready to Launch Your International Career?

Don't miss out on this opportunity to live in Greece while building a rewarding career with a major Swiss brand!

[ APPLY NOW ] — Take the first step and submit your application today!