Logo for Toronto Transit Commission (TTC)

Transit Scheduler Trainee

Role overview

Qualifications

  • Completion of a post-secondary college diploma or university degree in a related discipline or combination of education, training and experience deemed equivalent
  • Strong organizational skills and proficiency working with numbers
  • Good communication skills
  • Familiarity with urban transit operations in the Toronto area

Responsibilities

  • Prepare schedules and crew guides
  • Train on the Trapeze scheduling system and other software
  • Design and prepare transit schedules and operator work crews
  • Promote a respectful work and service environment supporting diversity and inclusion

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Scheduling
  • Microsoft Excel
  • Organizational Skills
  • Communication
  • Teamwork
  • Problem Solving

About the company

Toronto Transit Commission (TTC) logo

Toronto Transit Commission (TTC)

Transportation, Logistics & Supply Chain

The Toronto Transit Commission has a rich history dating back to 1921. Since that time, the TTC has grown to become North America’s third largest transit system, providing 1.7 million customer journeys every workday, or around 540 million rides per year. The TTC has a proud record for providing safe, reliable transit. Operating across five distinct modes of transportation, the TTC has developed a reputation for excellence in the integration of those modes through well-proven design. A full-service operator, the TTC is capable of undertaking virtually every activity in-house via our 17,000 dedicated and professional employees. Toronto’s transit system should match the experience of living in such a city: a high quality, accessible network that understands what our customers need and delivers what matters most to them. The TTC is committed to delivering a world-class transit system.

Company details

IndustryTransportation, Logistics & Supply Chain
Company size10001

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Job description

 

JOB INFORMATION

Requisition ID: 13572 
Number of Vacancies: 2
Department: Service Planning and Scheduling (20000011) - Service Planning and Scheduling (30000009) 
Salary Information:  $71,926.40  -  $89,817.00
Pay Scale Group:  6SA
Employment Type:  Regular (Hybrid)
New or Existing Vacancy:Existing

Weekly Hours:  35 Off Days:  Sunday & Saturday   Shift:  Day
Posted On: September 23, 2026
Last Day to Apply: September 29, 2026
Reports to: Coordinator, Schedule Optimization


The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan -  Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.


The full Plan can be viewed on ttc.ca.

Career Opportunity

Looking for a new and exciting job opportunity? We are looking for 2 Transit Scheduler Trainee’s to join our team!

What You Will Do

As a Transit scheduler Trainee, you will perform a variety of duties related to the preparation of schedules and crew guides as well as perform duties related to the preparation of Operator off-day and sign-up boards. You will train on the Trapeze scheduling system and other computer software, such as Excel and Word. You will learn how to design and prepare transit schedules, operator work crews, rosters (off-day boards) and other related data for all operating modes to provide efficient transit service which meets the public’s needs, while creating the best-possible working conditions in accordance with collective agreement terms. You will work or train on duties related to reviewing schedule service change requisitions and running time, building trips according to service designs, checking and adjusting headways at transitions into and out of different operating periods, checking scheduled hours versus crew guide hours and monitoring the level of deadheading; and create operator off day boards (rosters). As a TTC employee, you will be responsible for promoting a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You will help to build an inclusive and accessible work and service environment for all employees and customers and ensure the needs of employees and customers are accommodated in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies. You will also be participating in the TTC Customer Service Ambassador Program.

What Skills Do You Bring?

  • Apply analytical skills
  • Communicate in a variety of mediums
  • Use office technology, software and applications
  • Demonstrate knowledge of the industry and / or sector

What Qualifications Do You Bring?

•    Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.
•    Strong organizational skills as well as a demonstrated proficiency working with numbers; good communication skills.
•    Familiarity with urban transit operations in the Toronto area.
•    Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve. 
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities. 
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan. 
• A comprehensive package that covers health, dental, vision and more. 
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. 

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or Jobs@ttc.ca .  Any information received related to an accommodation will be addressed confidentially.

General Prohibition in Hiring Process

The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:

  • The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
  • All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
  • During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
  • You will not disseminate or disclose to any person any interview question.

Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.

Relatives of TTC Employees

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee. 

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

 

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Marcus Rivera

Chief Revenue Officer

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