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Dutch Customer Support Representative - Remote In Portugal

CB Talents Academy

Role overview

Qualifications

  • Native or C1/C2 fluent in Dutch (written & spoken)
  • Strong command of English is a plus
  • Excellent communication skills
  • Customer-oriented mindset and strong problem-solving abilities

Responsibilities

  • Provide exceptional customer service and assistance to Dutch-speaking clients via phone, email, or chat
  • Maintain high customer satisfaction standards while troubleshooting queries and offering reliable solutions
  • Complete full-time paid onboarding and training to set you up for success

Key facts

  • Remote from: Portugal
  • Full time
  • Customer Support Representative
  • Dutch, English

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Communication

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

Remote Customer Support Representative (Dutch-Speaking)

Location: Fully Remote (Must be based in continental Portugal)

Position Type: Full-Time / Part-Time

Start Date: ASAP

Are you fluent in Dutch and looking for a flexible, remote role with great growth potential? We are hiring Customer Support Representatives to join a dynamic, international team in Portugal!

What We Offer

  • Flexible Work Contracts: Choose between 20h, 25h, 30h, or 40h per week.
  • Competitive Compensation: Starting salary from €1,580 gross/month (for full-time/40h) + bonus + comprehensive benefits package.
  • Work-Life Balance: Fixed schedule from Monday to Friday between 06:00 and 19:00 (No weekend shifts!).
  • Career Progression & Language Bonuses: Speak other languages? High-performing agents can transition into multiskill roles (e.g., combining Dutch with Norwegian or other languages) after 2–3 months for an increased salary package.
  • 100% Remote: Work from the comfort of your home anywhere in continental Portugal.

Role & Responsibilities

  • Provide exceptional customer service and assistance to Dutch-speaking clients via phone, email, or chat.
  • Maintain high customer satisfaction standards while troubleshooting queries and offering reliable solutions.
  • Complete full-time paid onboarding and training to set you up for success.

What We Are Looking For

  • Language Proficiency: Native or C1/C2 fluent in Dutch (written & spoken). Strong command of English is a plus.
  • Location Requirement: Currently residing in or able to work remotely from continental Portugal.
  • Skills: Excellent communication skills, customer-oriented mindset, and strong problem-solving abilities.
  • Availability: Available for full-time training upon joining.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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