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Operations & Project Manager

Role overview

Qualifications

  • 3+ years of experience in operations, project management, business operations, or a similar role
  • Franchise multi-brand, or multi-location experience preferred
  • Strong organizational, communication, problem-solving, and project management skills
  • Ability to quickly learn new systems and technology

Responsibilities

  • Manage multiple operational projects from planning through completion
  • Develop and track project plans, timelines, priorities, and deliverables
  • Coordinate with leadership, brand teams, vendors, and other stakeholders to maintain accountability and progress
  • Provide clear updates on project status, risks, priorities, and outstanding items

Key facts

Hard skills

Other skills

  • Organizational Skills
  • Problem Solving
  • Detail Oriented
  • Time Management
  • Communication
  • Adaptability
  • Accountability
  • Multitasking

About the company

HorsePower Brands logo

HorsePower Brands

Consumer Services

HorsePower Brands is a portfolio company in the home services franchising space. Our mission is simple: to provide consumers with service brands that prioritize care and integrity, aligning with their vision for home improvement. Through a dedicated focus on quality products and expert service providers, we aim to cater to every aspect of the home. Our approach centers on fostering a family of brands, each committed to excellence and community engagement. Through franchising, we empower local entrepreneurs to build lasting legacies, enriching both their lives and the neighborhoods they serve. At HorsePower Brands, we help grow and support local entrepreneurs by simplifying business ownership through a few key core strengths: - Infrastructure to solve business problems. - Data is our strategic asset. - Grow faster with a family of brands.

Company details

IndustryConsumer Services
Company size51 - 200

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Job description

Job Type Full-time Description

HorsePower Brands is a growing portfolio of franchise brands in the home services industry. We value an entrepreneurial mindset, adaptability, accountability, and the ability to manage multiple priorities in a fast-paced environment.

Position Overview:

The Operations & Project Manager is responsible for managing operational projects, initiatives, and administrative responsibilities across HorsePower Brands. This is a hands-on role for a highly organized, detail-oriented, and proactive individual who can manage competing priorities, solve problems, and consistently drive work to completion.

The role will collaborate with HPB leadership, brand teams, vendors, and corporate support teams to execute priorities, improve processes, and support day-to-day operations.

Key Responsibilities

  • Manage multiple operational projects from planning through completion.
  • Develop and track project plans, timelines, priorities, and deliverables.
  • Manage administrative and operational tasks including reporting, documentation, system updates, audits, tracking, scheduling, and follow-up.
  • Identify gaps, risks, and inefficiencies and help develop solutions.
  • Coordinate with leadership, brand teams, vendors, and other stakeholders to maintain accountability and progress.
  • Quickly learn and utilize new systems, technology, AI, and automation to improve efficiency.
  • Provide clear updates on project status, risks, priorities, and outstanding items.
  • Adapt quickly to changing priorities while maintaining organization, accuracy, and follow-through.
  • Take ownership of assigned work and drive it to completion with limited direction.

Other duties may be assigned.

Requirements
  •   3+ years of experience in operations, project management, business operations, or a similar role.
  • Franchise multi-brand, or multi-location experience preferred.
  • Strong organizational, communication, problem-solving, and project management skills.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Highly detail-oriented with strong follow-through and a solution-focused mindset.
  • Ability to quickly learn new systems and technology.
  • Experience with AI, automation, or project management tools preferred.

Physical Requirements: 

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. The Associate should be able to stand, sit at an office space, see, hear, and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers. The Associate is exposed to typical office working conditions. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions. The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice. 

SVHB Marketing LLC d/b/a HorsePower Brands, is committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We provide a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

**EOE/E-Verify Employer** 

Salary Description Starting salary: $60,000

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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