Tax Data Analytics Supervisor

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions — all in one place. 

Summary

The Tax Data Analytics Supervisor is responsible for serving as the tax analytic specialist to reconcile out-of-balance conditions for daily, monthly, quarterly, and yearly payroll completions within Workday, the OSV collection process, and taxes paid/filed on behalf of our customers. The objective is to ensure the resolution of out-of-balance complies with payroll processing and tax regulations.

• Monitor overall activities of the pay function, including all payment activities, in collaboration with key stakeholders to drive quality improvement

• Work with the Team Manager to identify the need for system improvements

• Serve as the first point of customer and internal escalation regarding tax analytics

• Provide directions, instructions, and/or training to the team

• Assist the team as needed with daily tasks and assist with special team projects

• Perform routine audits for tax balancing actions and reconciliation communication to ensure deadlines are met

• Responsible for daily, monthly, and quarterly reconciliation of payroll and taxes processed in all US tax jurisdictions

• Responsible for applying credits based on a reconciliation of taxes remitted on behalf of the customer

• Research and resolve the tax out-of-balance in a timely manner

• Investigate and validate the cause of the out-of-balance in a timely manner and accurate

• Responsible for communicating with customers and documenting the cause of the tax discrepancy, and ensuring to provide the customer with the steps required to resolve the out-of-balance when action is required within Workday

• Ensure that the appropriate action is taken that complies with the tax authority requirements

• Analysis of tax/payroll data on the employer and employee level of inspecting and transforming with the goal of discovering, suggesting conclusions, and supporting decision-making

• Responsible for collecting data and analyzing data – running various mathematical calculations to determine how the data will conclude the best solution

• Responsible for communicating with customers and documenting the cause of the tax discrepancy within quarterly/annual reconciliation reports

• Responsible for providing the customer with the quarterly and annual reconciliation reports via the OSV tax portal

• Responsible for communicating with customers via conference calls or the communication case system to explain the reconciliation of funding to tax deposits remitted and obtain approval of further collections and/or refunds after quarter-end or annually

Competencies

• Positive attitude & team player

• Good time management skills

• Detail-oriented

• Flexible in a changing environment

• Problem solver

• Strong written and verbal skills

• Analyze problems or data

• Mathematical aptitude

• Work with tight deadlines

• Critical thinking

• Computer literacy

• Attention to detail

• Prioritizing competing demands

• Strong understanding of payroll process and procedures

• Ability to work with multiple interruptions

• Independent decision making

• Work with complex, high-profile customers

Qualifications and Experience

• 1 + year Payroll Tax experience

• 2 years of accounting / bookkeeping experience

• Proficient at Microsoft Excel

• Flexibility of hours to meet customer needs -Overtime will be required

Preferred Skills

• Workday Certified

• Accounting Certified

• CPP/FPC Certification

• Analytical of data of numbers

• Payroll outsourcing experience

• Good Grammar of writing and communication skills

• Payroll and Tax experience of regulations

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.