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Field Claims Supervisor - (West Palm Beach)

Role overview

Qualifications

  • Experience in First Party Property claims
  • Strong technical property expertise
  • Leadership experience
  • Passion for developing high-performing teams

Responsibilities

  • Supervise, mentor, and develop a team of outside property field adjusters
  • Ensure timely, accurate coverage analysis and claim handling in compliance with company guidelines and state regulations
  • Monitor and manage claim metrics including cycle time, severity, and customer satisfaction
  • Assist with complex, large-loss, or escalated claims

Key facts

Hard skills

Other skills

  • Team Leadership
  • Customer Service
  • Mentorship
  • Collaboration

About the company

Florida Peninsula Insurance Company logo

Florida Peninsula Insurance Company

Insurance

Florida Peninsula Insurance Company provides comprehensive multi-peril homeowners insurance at competitive prices through a strong network of independent agents. Our company motto is Fast, Fair and Friendly. If you are looking for a down to earth company to work for this is it.

Company details

Company typeSME
IndustryInsurance
Company size201 - 500

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Job description

***Candidates must be located within a commutable distance to West Palm Beach, FL***
 

Position Summary:

Seeking an experienced and results driven First Party Property Claims Supervisor to lead a team of property adjusters handling homeowners, dwelling fire, condo and other residential property claims.  This role is responsible for driving claim quality, operational efficiency, regulatory compliance, and exceptional customer service throughout the claim lifecycle.   The ideal candidate brings strong technical property expertise, leadership experience, and a passion for developing high-performing teams. 

Essential Functions:

  • Supervise, mentor, and develop a team of outside property field adjusters.
  • Ensure timely, accurate coverage analysis and claim handing in compliance with company guidelines and state regulations.
  • Monitor and manage claim metrics including cycle time, severity and customer satisfaction.
  • Assist with complex, large-loss, or escalated claims.
  • Collaborate with underwriting, legal, SIU, and vendor partners.
  • Support catastrophe response efforts when needed.

Why Windward Risk Managers:

  • Windward Risk Managers is proud to be recognized on Fortune's 2026 Best Medium Workplaces list, ranking #28 among the Top 100 companies
  • 100% employer paid health insurance for employees
  • Up to 6% 401(k) match with immediate vesting
  • Long-term and short-term disability insurance
  • 3 weeks PTO to start + generous paid holidays
  • Tuition reimbursement and continuing education support
  • Collaborative and growth focused culture

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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