Senior Business Systems Analyst

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With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

Humana’s MarketPoint organization is seeking a Senior Business Systems Analyst to join the MarketPoint Business Insights Team working remote anywhere in the US. The MarketPoint Senior Business Systems Analysis Professional formulates and defines business and technical objectives based on user needs, business systems requirements, and industry standards. Leveraging advanced data analysis, integration, and visualization tools, this role develops actionable information to support enterprise strategy and continuous improvement. The position operates independently, with considerable latitude in determining objectives and approaches, and begins to influence departmental strategy.

Sponsorship is not available for this position (e.g. H-1B, E-3, TN, 0-1, STEM OPT, or any immigration work authorization requiring a written submission from the company to a government agency).  Only candidates with Citizenship or Lawful Permanent Residency in the U.S. will be considered.

Key Role Functions

• Analyze, integrate, and visualize complex datasets using T-SQL, PL-SQL, TOAD, Power BI, Azure, Snowflake, PowerAutomate, Databricks and other data management tools

• Develop long-term data solutions in partnership with IT, consolidating multiple business-generated tables into single repositories using Snowflake and Azure

• Elicit, document, and prioritize business and technical requirements; develop project plans and timelines

• Write user stories for Agile development and partner with IT and business stakeholders

• Coordinate cross-team collaboration, cultivating relationships with internal business (Reporting, Analytics, Operations, Sales Channels) and IT partners

• Document end-to-end data processes, ensuring data accuracy and quality of solutions, including but not limited to: business rules documents, source-to-target mapping, process flow diagrams.

• Conduct Root cause analyses for issue triage and resolution.

• Champion the customer by accurately representing prioritized needs during requirements, development, and testing phases

• Implement change management processes and maintain accurate requirements documentation

• Support production turns and incident monitoring, including occasional nights or weekends as needed

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s degree and 5+ years of technical experience in data analysis, business intelligence, or systems analysis OR Master’s degree and 3+ years of experience

• Advanced experience with T-SQL, PL-SQL, TOAD, Azure, Microsoft Power Platform, Snowflake, Databricks and related tools for data extraction, manipulation, and visualization

• Advanced skills in SQL queries, API integration, and working with large, complex datasets

• Experience in data mining, cost-benefit analysis, and creating impactful data visualizations

• Strong communication, facilitation, documentation, analytical, and problem-solving skills

• Ability to manage multiple tasks, prioritize deadlines, and maintain attention to detail

• Experience collaborating with stakeholders and remote teams at all organizational levels

• Highly organized, with a commitment to delivering quality products and services

• Minimal nights or weekends may be required to support production turns or incident monitoring

• Sponsorship is not available for this position (e.g. H-1B, E-3, TN, 0-1, STEM OPT, or any immigration work authorization requiring a written submission from the company to a government agency).  Only candidates with Citizenship or Lawful Permanent Residency in the U.S. will be considered

Preferred Qualifications

• Advanced degree in a quantitative discipline (Mathematics, Economics, Finance, Statistics, Computer Science, Engineering, Data Science, or Business Administration)

• Azure Data Fundamentals or Snowflake SNOWPRO certification

• Advanced experience with Databricks, PowerBI, PowerApps, and PowerAutomate.

• Expertise in forecasting, simulation, and predictive modeling

• Experience with Systems Development Life Cycle, Agile processes, and user story writing

• Proficiency in healthcare-related data and integrating disparate datasets

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$80,900 - $110,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 09-17-2026

About us
 

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.