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Director, IFG Sales Compliance

Role overview

Qualifications

  • Bachelor's degree from an accredited institution
  • 3+ years of experience in compliance, regulatory affairs, healthcare, insurance, financial services, or a related field
  • 5+ years of leadership experience managing teams and business operations
  • Extensive knowledge of CMS regulations, Medicare Advantage, Medicare marketing guidelines, Medicaid, HIPAA, and insurance compliance requirements

Responsibilities

  • Lead IFG's sales compliance strategy and governance programs
  • Provide leadership and oversight for compliance teams responsible for agent and agency monitoring, auditing, and regulatory adherence
  • Serve as a primary liaison between IFG, carrier partners, and regulatory agencies
  • Develop and maintain policies, procedures, and controls that support compliant sales operations

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • Sales Enablement Director
  • English

Hard skills

Other skills

  • Communication
  • Team Leadership
  • Problem Solving

About the company

Humana logo

Humana

Health Insurance (Payers)

At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

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Job description

Become a part of our caring community
 

We are seeking a highly experienced and strategic compliance leader to serve as Director, Innovative Financial Group (IFG) Sales Compliance. This role is responsible for leading the development, implementation, and oversight of sales compliance programs that ensure adherence to federal and state regulations while supporting business growth and operational excellence.
The Director will oversee teams responsible for agent and agency compliance oversight, ensuring sales practices align with regulatory requirements, carrier expectations, and organizational standards. This leader will partner closely with executive leadership, operations, legal, carrier partners, and regulatory agencies to proactively identify risks, strengthen compliance programs, and promote ethical sales practices throughout the organization.

Key Responsibilities

Compliance Leadership & Governance

  • Lead IFG's sales compliance strategy and governance programs
  • Provide leadership and oversight for compliance teams responsible for agent and agency monitoring, auditing, and regulatory adherence.
  • Serve as a primary liaison between IFG, carrier partners, and regulatory agencies.
  • Develop and maintain policies, procedures, and controls that support compliant sales operations.
  • Lead compliance investigations and direct corrective action plans when issues are identified.
  • Escalate emerging compliance concerns internally and externally as appropriate.

Monitoring, Auditing & Risk Management

  • Direct ongoing monitoring and auditing activities to identify potential compliance risks and trends.
  • Evaluate agent and agency sales practices to ensure adherence to regulatory and carrier requirements.
  • Conduct risk assessments and recommend mitigation strategies.
  • Analyze compliance metrics, key performance indicators, and reporting trends to identify areas for improvement.


Use your skills to make an impact
 

Required Qualifications

  • Bachelor's degree from an accredited institution.
  • 3+ years of experience in compliance, regulatory affairs, healthcare, insurance, financial services, or a related field.
  • 5+ years of leadership experience managing teams and business operations.
  • Extensive knowledge of CMS regulations, Medicare Advantage, Medicare marketing guidelines, Medicaid, HIPAA, and insurance compliance requirements.
  • Experience working with regulatory agencies, carrier partners, and conducting compliance audits.
  • Proven ability to influence stakeholders and drive organizational change across multiple business functions.

Preferred Qualifications

  • Master's degree, MBA, or Juris Doctor (JD).
  • Knowledge of insurance sales operations, distribution channels, and agent oversight programs. 
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$150,000 - $206,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 09-20-2026


About us
 

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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