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Director of Operations Support

InterMed

Role overview

Responsibilities

  • Overseeing core Operations Support functional teams
  • Supporting InterMed customers and technicians
  • Collaborating closely with all InterMed internal departments
  • Participating in and promoting continuous process development

Key facts

  • Remote from: Anywhere
  • Full time
  • Director of Operations
  • English

Hard skills

Other skills

  • Leadership
  • Collaboration

About the company

InterMed logo

InterMed

Hospitals & Health Care

The InterMed Group is a premier provider of integrated technology management services, systems, services and parts. We are focused on enhancing the overall quality, cost, and confidence in your equipment administration. Our Biomedical, Ultrasound, X-Ray, and NucMed specialists and unique “Jump Teams” are empowered to deliver unmatched customer service and the industry’s best technology at competitive rates. We invite you to discover how our innovative technology, operational excellence, and deeply experienced and passionate professionals have earned us a blemish-free track record and sterling reputation for consistently exceeding our clients’ expectations.

Company details

IndustryHospitals & Health Care
Company size201 - 500

Links

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Job description

The Director of Operations Support is responsible for overseeing core Operations Support functional teams, including Field Business Solutions (customer service request coordination), Billing (Time and Material management), Customer Contract and Amendment management, Vendor Service Contract management, and Computerized Maintenance Management System (CMMS) troubleshooting support and escalation. This role involves supporting InterMed customers and technicians while collaborating closely with all InterMed internal departments. As a leader in Operations Support, the Director of Operations Support must be key in participating in and promoting continuous process development to improve/automate/centralize company tasks.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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