Senior Cash Specialist, Remote

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

Crum & Forster is seeking a Senior Cash Specialist to join our Financial Operations team. This role is responsible for the accurate and timely application of insurance premium payments, reconciliation of accounts receivable activity, and resolution of unapplied and unallocated cash items. The Senior Cash Specialist serves as an experienced resource within the cash application function, handling more complex account activity, supporting process improvements, and assisting with day-to-day team guidance.

The ideal candidate will bring strong accounts receivable and general accounting experience, excellent research and problem-solving capabilities, and a commitment to delivering outstanding customer service in a fast-paced environment.

What you will do for C&F:

• Research and process daily cash receipts into the appropriate receivable system, applying payments to the correct customer account and policy transaction within established timelines.
• Reconcile remittances to accounts receivable balances and investigate discrepancies.
• Review and resolve unapplied and unallocated cash items on a regular basis.
• Correct misapplied cash and process cash transfers as needed.
• Perform daily and monthly cash balancing activities.
• Partner with collections and internal stakeholders to resolve premium and commission discrepancies, including overpayments and underpayments..
• Respond to customer service inquiries by phone and email within service standards.
• Research and resolve more complex cash application and account issues.
• Identify recurring issues and recommend process improvements to enhance accuracy and efficiency.
• Assist with documenting and updating workflows, procedures, and process changes.
• Provide support and guidance to team members on cash application processes and best practices.
• Participate in special projects and other duties as assigned.

What you will bring to C&F:

• A Bachelor’s degree (or equivalent experience) and a minimum of 3 to 5 years of experience in accounts receivable, cash application, or general accounting.
• Strong knowledge of accounts receivable and general accounting principles.
• Property & Casualty insurance experience preferred.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong mathematical aptitude and attention to detail.
• Ability to prioritize workload and work effectively in a fast-paced environment.
• Demonstrated commitment to providing excellent customer service to internal and external stakeholders.
• Associate’s degree preferred, but not required.
• Ability to adhere to departmental policies, procedures, and authority levels in support of C&F’s risk management controls.
• Ability to work independently while collaborating effectively across teams.
• Experience handling complex reconciliations and cash application issues.
• Process-focused mindset with a commitment to continuous improvement.
• Willingness to support training and knowledge sharing within the team.

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

 For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/  for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $46,000.00 to a maximum of $86,500.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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