• Provide client support via chat and email
• Monitor campaign performance and Sell-Through Rate (STR)
• Identify and address campaigns at risk of underperforming
• Support buyer growth, engagement, retention, and lifecycle initiatives
• Assist with content and UGC strategies
• Review and verify campaign orders and ensure compliance
• Maintain daily reports and analyze campaign performance data
Client Information
ECOM LLC
Must Haves
• 1-3+ years of experience in Client Success, Growth, or Marketplace Operations
• Understanding of eCommerce platforms such as Amazon and Walmart
• Excellent written and verbal English communication skills
• Strong analytical mindset and attention to detail
• Proficiency in Google Sheets / Excel
• Ability to work independently in a fast-paced remote environment
Home Office Requirements
Please only apply for this role if you have the following home office requirements:
· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift
Only applicants meeting the strict criteria above will be contacted.
Connect With Us
https://virtualcoworker.com.ph
https://virtualcoworker.com/our-culture
https://www.facebook.com/virtualcoworker
https://www.linkedin.com/company/virtual-coworker
