Our client is looking for several Remote Licensed Insurance Sales Representatives to join their team with one of the largest dental insurance corporations.
Pay: $21.00 to $22.85 per hour depending on experience
Location: REMOTE within US
Training Schedule: Monday-Friday 9:00AM to 6:00PM EST
Work Schedule: Monday-Friday 12:00PM to 9:00PM EST
Duration: Position is a 3-month W2 contract to hire job opportunity!
Job Overview:
The Licensed Insurance Sales Representative is responsible for engaging with prospective customers, identifying their needs, and recommending appropriate individual dental insurance plans. This role combines sales expertise with customer support responsibilities to ensure a seamless experience from initial inquiry through enrollment and ongoing account support.
Key Responsibilities:
- Handle inbound calls from prospective customers interested in individual dental insurance products
- Ask detailed questions to understand customer needs and recommend suitable plan options
- Clearly explain plan costs, coverage details, and benefits to support informed decision-making
- Complete applications, guide customers through payment options, and finalize enrollments
- Submit new customer information accurately to the enrollment team
- Respond to inquiries from existing customers regarding eligibility, benefits, provider searches, claims, enrollment, and billing
- Provide education to customers to improve satisfaction, retention, and overall experience
- Proactively respond to electronic and written inquiries from prospects and current members
- Perform eligibility verification for programs such as third-party payers
- Document all customer interactions and resolutions within internal systems
- Adjust claims as needed based on research and findings
- Meet established productivity standards, including call volume and response times
- Handle complex issues requiring research and analysis, particularly related to enrollment and billing
Qualifications:
- High school diploma or GED preferred; equivalent experience will be considered
- Active insurance sales license in accordance with state Department of Insurance requirements, such as Life, Accident, and Sickness
- Minimum of four years of successful sales and customer service experience in a call center or high-volume customer contact environment
- Ability to pass computer, telephone skills, and basic math assessments
- Comfortable working in a fast-paced environment with continuous customer interaction
- Strong organizational, time management, and multitasking skills
- Detail-oriented with a flexible and creative approach to problem-solving
- Ability to quickly learn and retain new systems, policies, and procedures
If you are a driven sales professional who enjoys helping others and thrives in a fast-paced environment, we encourage you to apply and grow your career with us.
#JD-E2EProf
#LI-KS1
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PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.
