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Onboarding Specialist

Role overview

Qualifications

  • 2 years of experience in Onboarding, Customer Success, Client Management, Recruiting, Professional Staffing
  • Experience speaking to candidates and conducting high-volume interviews
  • Experience with video conferencing software
  • Ability to professionally communicate in English

Responsibilities

  • Engage with customers to understand their ideal candidate and process their plan inquiries
  • Record ad-hoc questions for video interviews using Videoask
  • Collect video interview answers from candidates and ensure quality meets requirements
  • Coordinate with recruitment to generate video interviews

Key facts

Other skills

  • Communication With Candidates
  • Communication
  • Video Conferencing
  • Skype
  • Critical Thinking
  • Detail Oriented
  • Non-Verbal Communication
  • Teamwork
  • Adaptability

About the company

Wing Assistant logo

Wing Assistant

Outsourcing & Offshoring

Wing provides small businesses, startups, execs, and enterprises with the top 1% of remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your incredible, yet super affordable, team member to whom you can delegate excess work while you do the important things to grow your business.

Company details

Company typeScaleup
IndustryOutsourcing & Offshoring
Company size1001 - 5000

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Job description

Onboarding Specialist
 
Wing is on the exciting mission of redefining the future of work for companies across the world. We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
 
The Role
The Onboarding Specialist will be in charge of facilitating new team member interviews with prospective customers by collecting video interviews from candidates and successfully distributing them to prospects.The objective of the job is to ensure that we are able to not only understand customer demand but also provide the most adequate candidates to all of Wing’s customers.
 
Duties and Responsibilities
- Engage with customers to understand their ideal candidate and process their plan inquiries
- Record ad-hoc questions for video interviews using Videoask
- Collect video interview answers from candidates and ensure that the quality meets our requirements
- Work with sales and recruitment to ensure that we not only have the right requirements but that we are able to provide candidates that meet the prospect’s criteria in their entirety
- Coordinate with recruitment to generate video interviews
 
 
Required Experience
- 2 years of experience in any of the following areas: Onboarding, Customer Success, Client Management, Recruiting, Professional Staffing
- Experience speaking to candidates and conducting high-volume interviews
- Experience with video conferencing software and using it to conduct interviews
- Experience working with customers to understand their needs and coordinating with multiple parties to ensure demand is met
- Must have the ability to professionally communicate with prospects in the English language
 
Nice to Have
 
Experience in the global outsourcing industry
Experience working as a full-cycle recruiter and sourcing high-quality candidates
Experience working with online meeting platform skills (Google Meet, Zoom, or Skype)and possess strong calendar management skills
Critical thinking skills, attention to detail, strong verbal and written communication in English
Confident, coachable, and enthusiastic team player who thrives in a fast-moving environment
 
Job Type: Full-time
 
Salary: Php25,000.00 - Php30,000.00
 
Benefits:
Opportunities for promotion
Paid training
Pay raise
Work from home
 
 
Language:
English Professionally (Required)
 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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