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Lithuanian Customer Support Specialist – Remote (Braga Project)

Role overview

Qualifications

  • Native or fluent Lithuanian
  • English B2 level or higher
  • Currently living in Portugal (mainland)
  • Strong communication and customer service skills

Responsibilities

  • Provide customer support in Lithuanian and English
  • Assist customers via phone, email, and chat
  • Handle service inquiries and resolve issues efficiently
  • Maintain high levels of customer satisfaction

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Problem Solving
  • Organizational Skills

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

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Job description

Remote from mainland Portugal

Full-time position

An international customer experience company is currently looking for Lithuanian-speaking Customer Support Specialists to join a Digital Automotive Services project based in Braga.

This is a remote role, open to candidates already living in mainland Portugal who want to work for a global company while working from home.

Your Role

  • Provide customer support in Lithuanian and English

  • Assist customers via phone, email, and chat

  • Handle service inquiries and resolve issues efficiently

  • Maintain high levels of customer satisfaction

  • Record interactions accurately in internal systems

Requirements

Native or fluent Lithuanian
English B2 level or higher
Currently living in Portugal (mainland)
Strong communication and customer service skills
Ability to work in a structured support environment

Salary & Benefits

920€ base salary (14 months)
45€ complexity bonus (11 months)
Meal allowance: 7.63€ per working day

Additional benefits include:

  • Health insurance from day one

  • Welcome bonus paid during the first year

  • Opportunity to work in an international environment

Work Schedule

Monday – Friday
08:00 – 17:00

Weekends off

Apply

Send your CV in English to:

hedyeh.tondkaar@cbtalents.org

Shortlisted candidates will be contacted for the next stage of the recruitment process.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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