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Italian-speaking Customer Support (remote, Portugal)

Skillmatch

Role overview

Qualifications

  • Native Italian speaker with strong English (B2)
  • Excellent written and spoken communication skills
  • Strong problem-solving abilities
  • Previous experience in a Contact Center or Customer Service (a plus)

Responsibilities

  • Provide customer support through various channels: Social Media, Chat, Email
  • Assist customers with inquiries and solve their issues
  • Thrive in a fast-paced environment and enjoy helping others
  • Maintain a keen eye for detail

Key facts

Hard skills

Social Media Management Help Desk Support

Other skills

  • Problem Solving
  • Communication
  • Detail Oriented

About the company

Skillmatch logo

Skillmatch

Company details

Links

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Job description

Love entertainment AND helping people?** (Italian speakers only)

Work from anywhere in Portugal!

We are searching for a passionate Italian-speaking Customer Support Specialist to join our dynamic team remotely!

Why You'll Love This Opportunity:

  • Thriving Entertainment Industry: Make a difference in a fun and exciting field, all from the comfort of your home!
  • Remote Work: Enjoy the flexibility of working from anywhere in Continental Portugal.
  • Competitive Compensation: Earn a gross annual income of up to 15,948.72 euros with a base salary, performance bonuses, and generous meal & transport allowances.
  • Health Insurance: Get covered from day 1 (free after 6 months).
  • Flexible Schedule: Work Monday to Sunday (8:00 AM - 9:00 PM) with a rotating 2-day off schedule.

You're a Perfect Fit If You:

  • Are a native Italian speaker with strong English (B2)
  • Have excellent written and spoken communication skills
  • Thrive in a fast-paced environment and enjoy helping others
  • Possess strong problem-solving abilities and a keen eye for detail
  • Have previous experience in a Contact Center or Customer Service (a plus)
  • Are comfortable providing customer support through various channels: Social Media, Chat, Email, and a small percentage of calls.

Ready to take the next step?

  • Joining deadline May 15th!
  • Prepare for a language assessment and 1-2 interviews with the client (Note: Interviews will likely be conducted in English and Italian).

Don't miss this exciting opportunity to work remotely in Portugal! Apply today!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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