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French Customer Support Specialist (Energy Sector) – Braga, Portugal

CB Talents Academy

Role overview

Qualifications

  • Fluent in French (C1 or C2 level)
  • Residing in Portugal
  • Strong computer literacy and software skills
  • Exceptional communication and high empathy

Responsibilities

  • Provide customer support in the energy sector
  • Communicate effectively with clients
  • Handle inquiries and resolve issues
  • Maintain high standards of customer satisfaction

Key facts

Hard skills

Other skills

  • Computer Literacy
  • Customer Service
  • Communication
  • Empathy
  • Problem Solving

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

Are you a fluent French speaker residing in Portugal, ready for a stable, full-time career in a rapidly growing sector?

We are hiring dynamic French-Speaking Customer Support Specialists to join a high-impact, stable project within the Energy Sector. Work in the historic heart of Guimarães (Braga district) and enjoy a dynamic, professional environment.

COMPETITIVE FINANCIAL PACKAGE

  • Base Salary: €953 – €1,120 gross per month (based on experience).
  • Guaranteed Bonus: €100 per month for your first 6 months!
  • Meal Allowance: Approx. €126 per month (paid in cash).
  • Performance Bonuses: Extra incentives for attendance and quality work.
  • Exclusive Discounts: Access to special partnerships across banking, health, retail, sports, and more!

KEY PERKS & CAREER BENEFITS

  • CONTRACT FROM DAY 1: Formal employment starts immediately.
  • PAID PROFESSIONAL TRAINING: Full initial training to set you up for success.
  • HYBRID FLEXIBILITY: Option to transition to work-from-home after 3–4 months (performance-based)!
  • CAREER GROWTH: Clear paths into leadership, QA, or specialized roles.
  • MODERN WORKSITE: Work in a state-of-the-art office in the historic city of Guimarães.

SCHEDULE & LOCATION

  • Location: Guimarães, Braga, Portugal (Initially on-site, moving to hybrid/remote).
  • Schedule: Full-time (40 hours/week, 8 hours/day).
  • Shifts: Rotational shifts between 7:00 AM – 7:00 PM, Monday to Saturday.
  • Note: Applicants must currently reside in Portugal (no relocation provided).

WHAT WE ARE LOOKING FOR

  • FRENCH FLUENCY: C1 or C2 level (written and spoken) is mandatory.
  • RESIDENCY: Must already live in Portugal.
  • TECH-SAVVY: Strong computer literacy and software skills.
  • CUSTOMER FOCUS: Exceptional communication, high empathy, and a solution-driven mindset.
  • AVAILABILITY: Flexible to work rotational shifts as scheduled.
  • Previous customer support, call center, or sales experience is a definite plus!

READY TO APPLY?

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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