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Remote Dutch-speaking Travel Support Agent BG

Skillmatch

Role overview

Qualifications

  • Fluent in Dutch
  • Experience in customer service
  • Strong communication skills
  • Solution-oriented approach

Responsibilities

  • Provide exceptional customer service via various channels
  • Resolve customer inquiries with empathy and a solution-oriented approach
  • Maintain a strong understanding of our client's products/services
  • Participate in initiatives that enhance customer satisfaction and company performance

Key facts

Hard skills

Dialed Number Identification Service Product Knowledge

Other skills

  • Customer Service
  • Problem Solving
  • Empathy
  • Communication
  • Teamwork
  • Physical Flexibility
  • Time Management

About the company

Skillmatch logo

Skillmatch

Human Resources Services

Looking for a helping hand with finding the perfect employee(s) or team for your company? Here at Skillmatch, we understand that people are the key ingredient to a truly successful business. By connecting people with top industry experts, we help businesses succeed. We also help individuals learn skills – that will enable them to build their own thriving businesses. Our team offers high-quality services to provide the best outcomes in the recruitment and employment of personnel from a diverse set of business sectors.

Company details

IndustryHuman Resources Services
Company size2-10

Links

Website LinkedIn See all jobs

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Job description

Dutch Travel Support Agent (Remote in Bulgaria)

Do you speak Dutch and have a passion for exceeding customer expectations?

We're looking for a talented individual to join our growing remote customer support team in Bulgaria! This is your chance to build a rewarding career while enjoying the flexibility of working from anywhere in Bulgaria. Plus, you'll receive a sign-on bonus to welcome you to the team.

Responsibilities:

  • Provide exceptional customer service via various channels (inbound/outbound calls, email, chat)
  • Resolve customer inquiries with empathy and a solution-oriented approach
  • Maintain a strong understanding of our client's products/services
  • Participate in initiatives that enhance customer satisfaction and company performance
  • Track, document, and retrieve information within the call tracking system

Why You'll Love Working Here:

  • Remote Work: Enjoy the flexibility and convenience of working from anywhere in Bulgaria
  • Salary: 46,200 BGN/gross year, including 50 BGN internet allowance
  • Benefits: medical coverage, internet allowance, career development opportunities, paid holidays, multisport card, and discounts
  • Relocation Support: We'll help you settle in with hotel accommodation and travel expense reimbursement
  • Training & Development: Invest in your growth with a comprehensive 5-week training program (remotely)

Schedule & Location:

  • Location: Remote in Bulgaria (Sofia time zone)
  • Schedule: Monday-Friday, 10:00 AM - 7:00 PM (8 hours per day)

Joining deadline: 03.06.2014, 22.07.2024

Ready to join a dynamic team and make a difference? Apply Today!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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