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Polish-Speaking Customer Service Representative (Remote in Greece)

Role overview

Qualifications

  • Fluent in Polish (C2)
  • Excellent English skills (C1)
  • Technical proficiency in using communication technology
  • Adaptability to a remote, multicultural environment

Responsibilities

  • Deliver exceptional customer support for a renowned tobacco company
  • Manage customer queries with empathy and professionalism
  • Collaborate with a dynamic international team to resolve issues

Key facts

Hard skills

Other skills

  • Customer Service
  • Technical Acumen
  • Verbal Communication Skills
  • Adaptability

About the company

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Skillmatch

Company details

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Job description

Join a Leading International Tobacco Company Transforming Towards a Smoke-Free Future!

Are you fluent in Polish (C2) and have excellent English skills (C1)? Are you passionate about providing exceptional customer service while working remotely in sunny Greece? If so, this opportunity is perfect for you!

What We Offer:

Competitive Compensation:

  • Monthly Salary: 1,050 EUR gross (paid over 14 months).
  • Performance Bonus: Up to 200 EUR monthly.

Benefits That Make a Difference:

  • Comprehensive healthcare benefits and exclusive discounts.
  • Fully paid training program led by certified instructors.
  • Opportunities for professional growth and career development.
  • Access to free online Greek language courses.
  • Special events and community-driven social responsibility initiatives.
  • Relaxing break areas in state-of-the-art premises (if onsite).
  • Work for a Great Place to Work-Certified company that embraces diversity and inclusion.

️ Relocation Support:

  • 2 weeks of hotel accommodation to help you settle in.
  • Flight ticket (within the EU).
  • Airport pickup.
  • Real estate agency fee coverage to find your new home.

Role Details:

  • Job Title: Polish-Speaking Customer Service Representative.
  • Location: Fully remote in Greece.
  • Schedule: Rotational shifts between Monday and Sunday, 09:00 - 23:00.
  • Start Date: January 7, 2025.

What You'll Do:

  • Deliver exceptional customer support for a renowned tobacco company committed to a smoke-free future.
  • Manage customer queries with empathy and professionalism.
  • Collaborate with a dynamic and international team to resolve issues promptly.

What You Need to Succeed:

  • Language Skills: Polish (C2) and English (C1).
  • Technical Proficiency: Comfortable using technology for communication and problem-solving.
  • Adaptability: Thrive in a remote, multicultural environment.
  • Work Authorization:
    • EU citizenship OR
    • Full-purpose/Specific-purpose work permit OR
    • Certificate of Protection (refugees).

Our Hiring Process:

  1. Application review by our expert team.
  2. Online language assessments.
  3. Interviews with our client.

Ready to Take the Next Step?

Join us in a rewarding role with an industry leader. Apply today and start your journey towards a fulfilling and dynamic career in customer service!

Deadline to Apply: January 7, 2025.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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