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Customer Service Representative French Speaker (Remote, Greece)

Role overview

Qualifications

  • Native or fluent French
  • Strong English communication skills for internal collaboration
  • Excellent communication, problem-solving, and interpersonal skills
  • Customer-focused, patient, and solution-oriented

Responsibilities

  • Provide customer support in French via phone, email, and chat
  • Assist customers with product information, account questions, troubleshooting, and general inquiries
  • Resolve issues efficiently while maintaining a professional and friendly approach
  • Document customer interactions accurately and maintain internal records

Key facts

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Social Skills
  • Patience
  • Solutions Focused

About the company

Nordic Recruiters AB logo

Nordic Recruiters AB

Staffing & Recruiting

Company details

IndustryStaffing & Recruiting

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Job description

Are you a French-speaking professional passionate about providing exceptional customer service? Do you want to grow your career while enjoying the sun, culture, and lifestyle of Greece? This is an exciting opportunity to advance professionally in a vibrant Mediterranean environment.

About the Role
As a Customer Service Representative, you will be the first point of contact for French-speaking customers. Your role is to provide guidance, resolve inquiries, and ensure a smooth and positive experience. You will help build strong customer relationships while contributing to the companys reputation for excellence.

Key Responsibilities

  • Provide customer support in French via phone, email, and chat.
  • Assist customers with product information, account questions, troubleshooting, and general inquiries.
  • Resolve issues efficiently while maintaining a professional and friendly approach.
  • Document customer interactions accurately and maintain internal records.
  • Collaborate with internal teams to deliver timely and effective solutions.
  • Stay informed about products, services, and procedures to offer accurate guidance.

Requirements

  • Native or fluent French.
  • Strong English communication skills for internal collaboration.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Customer-focused, patient, and solution-oriented.
  • Previous customer service experience is an advantage but not required; full training is provided.
  • Comfortable using computers and digital tools.

Whats Offered

  • Competitive salary with performance incentives.
  • Full onboarding and continuous professional development.
  • Career growth opportunities within an international, supportive organization.
  • Relocation support for candidates moving to Greece.
  • Work in a multicultural and collaborative environment.

Why Greece?
Greece combines professional opportunity with an enviable lifestyle. Enjoy sunny weather, stunning beaches, rich history, vibrant cities, and a welcoming international community. From exploring historic landmarks to enjoying Mediterranean cuisine and a lively social scene, Greece offers the perfect balance between work and life.

This role is perfect for French-speaking customer service professionals ready to advance their career while embracing the culture, energy, and beauty of Greece.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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