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German-Speaking Customer Service Agents – In Athens!

CB Talents Academy

Role overview

Qualifications

  • Native or C1-level proficiency in German
  • B2-level proficiency in English
  • Comfortable navigating mobile software (iOS/Android)
  • Strong multitasking skills

Responsibilities

  • Deliver premium support via phone and email to a demanding, high-profile customer base
  • Guide users through mobile app setups, account activations, and connected mobility features
  • Coordinate critical breakdown, recovery, and safety assistance
  • Handle 30-50 daily inquiries with top-tier professionalism and care

Key facts

Hard skills

Customer Marketing

Other skills

  • Customer Service
  • Troubleshooting (Problem Solving)
  • Multitasking
  • Professionalism

About the company

CB Talents Academy logo

CB Talents Academy

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

Company size2 - 10

Links

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Job description

Are you a fluent German speaker looking for an exciting new professional chapter? Ready to represent a globally recognized luxury automotive brand from a vibrant Mediterranean hub?
We are hiring German-Speaking Customer Service Specialists to join our frontline team in Athens, Greece—with fantastic flexibility built right in!

What You'll Do:
- Deliver premium support via phone and email to a demanding, high-profile customer base.
- Guide users through mobile app setups, account activations, and connected mobility features.
- Coordinate critical breakdown, recovery, and safety assistance when drivers need it most.
- Handle 30-50 daily inquiries with top-tier professionalism and care.

What We Are Looking For:
- Native or C1-level proficiency in German + B2-level proficiency in English (for training and operations) .
- Comfortable navigating mobile software (iOS/Android) and troubleshooting basic connectivity.
- A genuinely customer-oriented attitude with strong multitasking skills in a fast-paced environment.
- No prior experience required! Comprehensive premium training is fully provided to upskill you into an expert.

What's In It For You?
- Attractive Compensation: €1,300 – €1,400 gross per month (depending on your specific project/role)!
- Extra Perks: An additional +€100/month transportation bonus to support your travel needs.
- Work-from-home opportunities combined with an incredible, dynamic team environment in the Piraeus area.
- Engaging team activities (on and off the clock), part-time scheduling options, and exclusive brand goodies!
- A clear path to upskill from day one within a globally renowned automotive campaign.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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