Czech-Speaking Customer Support Representative (remote, Greece)

Job Opportunity: Czech-Speaking Customer Support Representative

Summary: Are you a fluent Czech speaker with a passion for delivering exceptional customer service? Join our team as a Customer Support Representative and become an integral part of our telematics project catering to commercial fleets. You'll be responsible for providing courteous and professional support, actively listening to customer concerns, and efficiently resolving issues across various communication channels.

Responsibilities:

• Provide courteous and professional support to customers.
• Actively listen to customer concerns and identify root causes of problems.
• Resolve customer issues efficiently and in a timely manner.
• Handle inbound and outbound calls, emails, and chats.

Requirements:

• Proficiency in Czech at a C2 level.
• Excellent listening and communication skills.
• Strong time management abilities to meet response and resolution targets.

Compensation:

• Base gross salary: 1,200 monthly.
• Performance Bonus: Up to 120 monthly.
• Possible gross monthly salary: 1,320.

Working Hours:

• Monday - Sunday, 09:00 - 21:00.

Training:

• 2-week training period conducted remotely from home.

Location:

• Work from home arrangement based in Piraeus.

Relocation Package:

• Relocation bonus: 150 gross within the first 12 months.
• 2 weeks of hotel accommodation + Flight ticket (within the EU) + Airport Pickup + Real Estate Agency fee.

Documents Accepted:

• EU citizenship.
• Full-purpose & Specific-purpose work permit card.
• Certificate of Protection (refugees).

Application Deadline: 08/05/2024

Ready to embark on an exciting journey with us? Apply now and be part of our dynamic team dedicated to providing top-notch customer support to commercial fleets!