Role overview

Qualifications

Native level of Danish
Advanced level of English
Great communication and soft skills
Problem-solving skills

Responsibilities

Communicating through chat and phone with customers
Answering how-to questions
Troubleshooting customers' issues
Create an amazing experience that customers value

Key facts

Remote from: Greece
Full time
Customer Service / Support Representative
Danish, English

Hard skills

Other skills

Communication
Problem Solving
Technical Acumen
Social Skills

About the company

Speakit

Staffing & Recruiting

Speakit is a recruitment and staffing agency with users, clients & team members from all over Europe and we’re here to help reach your dream job. We believe that every new cooperation is another flash of eureka! To understand the new, we want to grow old with you; to discover the far untouched places, we are willing to stay close to you; we dream of speaking it, learning it and looking for it together! We all are what we look for, We’re looking for you.

Company details

Company typeStartup

IndustryStaffing & Recruiting

Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Are you a dynamic Danish speaker with a flair for fashion?

How about stepping into the role of a Danish Customer Support Representative for Zalando, a leading European online retailer renowned for its wide range of shoes, clothing, and beauty products, serving customers and brands across 25 countries?

The best part is that you can make Greece your new home, with the option to work remotely from any picturesque corner of this stunning country!

What you will do:

Communicating through chat & phone with customers
Answering how-to questions
Troubleshooting customers' issues
Create an amazing experience that customers value

Requirements

The role of a Danish Customer Support Representative requires:

Native level of Danish
Advanced level of English

Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Relocation to Greece
EU Passport holder

Benefits

What you'll gain:

Competitive salary + Monthly Performance Bonus
Flexible working hours from Monday to Friday
Full training (paid)
Possibility to gain working experience and career opportunities
Work from home, anywhere in Greece
Health benefits and work-life balance
Wellbeing – “Feel Good Program” activities

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