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Danish Customer Support Representative for Zalando

Role overview

Qualifications

  • Native level of Danish
  • Advanced level of English
  • Great communication and soft skills
  • Problem-solving skills

Responsibilities

  • Communicating through chat and phone with customers
  • Answering how-to questions
  • Troubleshooting customers' issues
  • Create an amazing experience that customers value

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Technical Acumen
  • Social Skills

About the company

Speakit logo

Speakit

  • Staffing & Recruiting
  • Startup
  • 11–50
Speakit is a recruitment and staffing agency with users, clients & team members from all over Europe and we’re here to help reach your dream job. We believe that every new cooperation is another flash of eureka! To understand the new, we want to grow old with you; to discover the far untouched places, we are willing to stay close to you; we dream of speaking it, learning it and looking for it together! We all are what we look for, We’re looking for you.

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Job description

Are you a dynamic Danish speaker with a flair for fashion?

How about stepping into the role of a Danish Customer Support Representative for Zalando, a leading European online retailer renowned for its wide range of shoes, clothing, and beauty products, serving customers and brands across 25 countries?

The best part is that you can make Greece your new home, with the option to work remotely from any picturesque corner of this stunning country!

What you will do:

  • Communicating through chat & phone with customers
  • Answering how-to questions
  • Troubleshooting customers' issues
  • Create an amazing experience that customers value

Requirements

The role of a Danish Customer Support Representative requires:

  • Native level of Danish
  • Advanced level of English
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Relocation to Greece
  • EU Passport holder

Benefits

What you'll gain:

  • Competitive salary + Monthly Performance Bonus
  • Flexible working hours from Monday to Friday
  • Full training (paid)
  • Possibility to gain working experience and career opportunities
  • Work from home, anywhere in Greece
  • Health benefits and work-life balance
  • Wellbeing – “Feel Good Program” activities

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