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French Customer Service Specialist - Lifestyle Brands (remote)

Role overview

Qualifications

  • Fluency in French and English (written and verbal)
  • A passion for excellent customer service
  • A positive and enthusiastic attitude
  • Strong communication and interpersonal skills

Responsibilities

  • Assist customers via phone, email, and online chat, ensuring a smooth and enjoyable shopping experience
  • Answer questions about products, orders, deliveries, returns, and more
  • Build rapport with customers and demonstrate a clear understanding of the brands you represent
  • Be a problem-solver, proactively identifying solutions and exceeding customer expectations

Key facts

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Social Skills
  • Multitasking

About the company

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Skillmatch

Company details

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Job description

Customer Service Advisor - Renowned Lifestyle Brands (French Required)

Do you love helping people and have a passion for leading lifestyle brands?

This is a fantastic opportunity to join a dynamic and growing team focused on providing exceptional customer service for a portfolio of world-famous lifestyle brands.

What you'll do:

  • Assist customers via phone, email, and online chat, ensuring a smooth and enjoyable shopping experience.
  • Answer questions about products, orders, deliveries, returns, and more.
  • Build rapport with customers and demonstrate a clear understanding of the brands you represent.
  • Be a problem-solver, proactively identifying solutions and exceeding customer expectations.

You're a great fit if you have:

  • Fluency in French and English (written and verbal)
  • A passion for excellent customer service
  • A positive and enthusiastic attitude
  • Strong communication and interpersonal skills
  • The ability to work independently and manage multiple tasks

The Offer:

  • Working hours: 10:00 am-7:00 pm; 11:00 am- 8:00 pm
  • Salary: 2800 BGN gross
  • Transportation allowance: 50 BGN monthly
  • Important live event bonus (e.g. marriage): 500 BGN
  • Training: 2 weeks fully-paid (remotely)
  • Joining deadline: ï»¿17-06-2024

The Perks:

  • Work from the comfort of your home in Bulgaria!
  • Opportunity to develop your career in a global company.
  • Competitive benefits package and company perks.
  • Be part of a team that fosters innovation and a fun work environment.

Ready to take your customer service skills to the next level? Apply today!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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