Customer Support Representative - Dutch Speaker | Lisbon, Portugal

An international employer based in Lisbon, Portugal is hiring a Customer Support Representative to join their Dutch-speaking team.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone, chat, and/or email

What we're looking for:

• Solid working English alongside your Dutch
• Comfortable in a fast-moving, customer-facing role
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Right to work in the country without sponsorship required

Details:

• Work model: Remote

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

If this sounds like a fit, go ahead and apply - happy to answer questions along the way.