Customer Service - German Speaker | Braga, Portugal

An international employer based in Braga, Portugal is hiring a Customer Service to join their German-speaking team.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly
• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality

What we're looking for:

• Comfortable in a fast-moving, customer-facing role
• Clear, professional communication style, written and verbal
• Reasonably tech-comfortable - happy learning new internal systems
• Able to stay organized when handling multiple cases at once

Details:

• Work model: Remote

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If you've read this far and you're curious, that's usually a good sign - apply.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.