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Customer Service Advisor - German Speaker (Fully Remote) (P)

Global People Sphere

Role overview

Qualifications

  • Fluent or C2 level in German
  • English at B2 level or higher
  • Already based in Portugal
  • Great communication and problem-solving skills

Responsibilities

  • Assist customers via phone, email, and chat
  • Troubleshoot and resolve product or service-related issues
  • Provide an outstanding customer experience
  • Work with internal teams to improve service delivery

Key facts

Hard skills

Customer Centricity

Other skills

  • Customer Service
  • Communication
  • Problem Solving

About the company

Global People Sphere logo

Global People Sphere

Empowering Organizations through Scalable People Solutions

Company details

Company size1 - 10

Links

Website LinkedIn See all jobs

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Job description

Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment.

What We´re Looking For:

  • Fluent or C2 level in German
  • English at B2 level or higher
  • Already based in Portugal
  • Great communication and problem-solving skills
  • Customer-first mindset

What You´ll Do:

  • Assist customers via phone, email, and chat
  • Troubleshoot and resolve product or service-related issues
  • Provide an outstanding customer experience
  • Work with internal teams to improve service delivery

What We Offer:

  • Competitive salary + performance bonuses
  • Private health insurance
  • Paid training and career development
  • Modern office or hybrid/remote options
  • A vibrant, inclusive work culture

Ready to make an impact? Apply today and bring your language talent to a global stage!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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