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Remote German Customer Service Role

Role overview

Qualifications

  • German C2 level (native or near-native proficiency)
  • English B2 level (intermediate proficiency)
  • Experience in customer support is a strong plus
  • Tech-savvy and eager to learn new systems and tools

Responsibilities

  • Support one of the world's most prestigious automotive brands
  • Deliver premium customer experiences
  • Work on a rotating shift schedule
  • Thrive in remote and multicultural work environments

Key facts

Hard skills

Other skills

  • Customer Service
  • Physical Flexibility
  • Intercultural Competence

About the company

AVG logo

AVG

AVG is a leading Ukrainian company in the field of architectural design, commercial and private design, as well as construction management. The areas of activity of the AVG group of companies are different market segments: residential and commercial real estate, business and shopping and entertainment centers, coworking, restaurants, hotels and recreation complexes, private residences, educational institutions and entire campuses. Among AVG's partners are well-known development and construction companies, in particular: A Development, UDP, TARYAN GROUP, LEV Development, ESTA Holding, Stolitsa Group. The unique AVG concepts are embodied in the interiors of such large-scale shopping, entertainment and business centers as BC Leonardo, BC Warsaw Spire, Lavina Mall, Blockbuster Mall, Smart Plaza Polytech, River Mall, HIT Mall, the main offices of Farmak, Innovecs, Immofinanz, Taskombank. AVG has acted as a general designer in a number of large-scale city projects, including the renovation of part of the Arsenal plant and Arsenal Square, Smart Plaza Obolon shopping mall, the Croatian hotel complex Nazario and others. Our projects have received awards from prestigious international and Ukrainian architectural competitions, AVG has repeatedly been recognized as the best company of the year. https://www.facebook.com/avgukraine https://www.behance.net/avggroup/ https://www.instagram.com/avggroup/ https://vimeo.com/avggroup

Company details

Company size51 - 200

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Job description

Accelerate Your Career with a Global Automotive Leader

Were looking for German-speaking Customer Service Specialists (C2 level) to support one of the worlds most prestigious automotive brands (name confidential). Join an international team delivering premium customer experiences all while working remotely in Northern Portugal, with relocation support to Braga if needed.

Language Requirements

  • German C2 level (native or near-native proficiency)

  • English B2 level (intermediate proficiency

Work Schedule

  • Rotating shifts (24/7 operation), Monday to Sunday

  • 2 rotating days off per week

  • Full remote working model (after initial training if applicable)

  • Flexibility to work nights, weekends, and holidays is essential

Who You Are

  • Passionate about customer service and delivering high-quality support

  • Comfortable working on a rotational shift schedule

  • Experience in customer support is a strong plus (automotive, mobility, or tech sectors preferred)

  • Tech-savvy and eager to learn new systems and tools

  • Thrive in remote and multicultural work environments

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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