AVG
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Are you passionate about helping people and solving problems? Do you speak German fluently and have a good command of English? Join a global customer experience leader and represent a well-known brand by providing outstanding support to its users.
Role: Customer Service Agent
Languages: German (C2/native) & English (B2 minimum)
Contract: Full-time
Provide high-quality customer support via phone, email, and chat
Handle inquiries, troubleshoot issues, and ensure customer satisfaction
Manage daily interactions in a professional and empathetic manner
Accurately log all interactions in the system and escalate complex cases when necessary
Fluency in German (C2/native level)
Good command of English (minimum B2 level)
High school diploma or above
Previous experience in customer service, retail, travel, or hospitality is a plus
Strong communication and problem-solving skills
Comfortable working with technology and learning new systems
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
Chief Revenue Officer
Velenosi & Meredith Consulting
Global People Sphere
Velenosi & Meredith Consulting
Global People Sphere
Global People Sphere
AVG
AVG
AVG
