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Urdu Language Interpreter

Role overview

Qualifications

  • Fluent in bilingual speaking (English and Urdu)
  • Good communication skills
  • Good listening skills
  • Certification in Urdu Language preferred

Responsibilities

  • Interpret communication between English and Urdu speaking customers
  • Adhere to standard operating procedures for the process and organization
  • Ensure quality goals and implement client updates
  • Work as a team player in a fun work environment

Key facts

  • Remote from: India
  • Full time
  • English

Other skills

  • Listening Skills
  • Communication
  • Teamwork
  • Physical Flexibility

About the company

DATAMARK, Inc. logo

DATAMARK, Inc.

Outsourcing & Offshoring

DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.

Company details

IndustryOutsourcing & Offshoring
Company size1001 - 5000

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Job description

Detail Job Description:

1. Responsible for listening and precisely interpreting communication between two different language speaking Customers/Clients (Ex: English & Urdu)

2. Adhering to standard operating procedures required for the process and organization

3. Responsible for quality goals and implementation of any client updates from time-to-time

4. Free work environment. Should be a team player and enjoy the work

5. Fun at work

Requirements

1. Candidates should be very fluent in Bilingual Speaking (Ex: English & Urdu)

2. Command over Language with good understanding skills is required

3. Good Communication Skills is required

4. Candidate should be a good listener

5. Candidates with certification in Urdu Language, Urdu Language trainers, Urdu Language Associate, Customer support Urdu Language will be given high preference

6. Fresher with good Proficiency in speaking Urdu and English Language

7. Candidate should be energetic and should have positive approach towards issues handling

8. Candidates should be flexible to work in rotational shifts major night shifts (5 days per week & 2 days off)

Benefits

  • Health insurance
  • Provident Fund
  • Work from home

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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