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French Language Interpreter

Role overview

Qualifications

  • High School degree or equivalent
  • Fluency in English and French (C2, C1, B2, Native)
  • Advanced skills in cultural dynamics of French
  • Excellent listening, retention, and note-taking skills

Responsibilities

  • Listen to, understand, and accurately interpret conversations in real-time
  • Ensure interpretations are clear, precise, and culturally appropriate
  • Adhere to all standard operating procedures (SOPs) and organizational guidelines
  • Participate in training, coaching, and quality calibration sessions as required

Key facts

  • Remote from: India
  • Full time
  • English, French

Hard skills

Other skills

  • Listening Skills
  • Motivational Skills
  • Client Confidentiality
  • Professionalism
  • Mental Concentration

About the company

DATAMARK, Inc. logo

DATAMARK, Inc.

Outsourcing & Offshoring

DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.

Company details

IndustryOutsourcing & Offshoring
Company size1001 - 5000

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Job description

French Language Interpreter

DATAMARK, Inc. is seeking an experienced French Language Interpreter to join our dynamic team. This role is pivotal in facilitating accurate and effective communication between Customers/Clients who speak different languages and in ensuring high-quality service delivery. The French Language Interpreter will support operational excellence by adhering to established procedures, maintaining quality standards, and implementing client updates as required.

Key Responsibilities French Language Interpreter

Listen to, understand, and accurately interpret conversations between Customers/Clients speaking different languages (e.g., English and French) in real time. French Language Interpreter

Ensure interpretations are clear, precise, and culturally appropriate, maintaining the intent and tone of the original message.

Adhere to all standard operating procedures (SOPs) and organizational guidelines related to the interpretation process.

Meet or exceed quality, productivity, and compliance goals established for the French Language Interpreter role.

Stay informed of and implement client updates, process changes, and policy enhancements as communicated by leadership.

Maintain confidentiality and professionalism at all times when handling sensitive or private information.

Participate in training, coaching, and quality calibration sessions as required.

Requirements

  • Minimum Requirements: French Language Interpreter
    • High Schools degree or equivalent.
    • Fluency in English and French Language Interpreter- C2, C1, B2, Native (OCI Required) French Language Interpreter
    • Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of French Language Interpreter
    • Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
    • Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times.
    • Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. French Language Interpreter

Benefits

Working days : 5 days (2 rotational week off)

Job Type: Full-time (Work From Home)

Salary upto : 7.87 LPA

Other allowance : Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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