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RSTM - RSS Team Manager

Lifemark Health Group

Role overview

Qualifications

  • Current health professional designation and licensed to practice in Western Canada
  • Minimum of five years of direct experience in medical, psychosocial, or vocational rehabilitation services
  • Experience managing a diverse team of health care professionals
  • Two or more years of management experience in disability management, case management and training

Responsibilities

  • Supports RSS team to ensure timely, high quality and Participant-centered services are provided
  • Ensures Rehabilitation Plans are progressing and being re-assessed monthly
  • Hires team members with appropriate skills and qualifications
  • Conducts direct service work including Initial Intake Interviews and development of Rehabilitation Plans

Key facts

Hard skills

Rehabilitation Change Management Rehabilitation Nursing Vocational Rehabilitation Counseling Educational Assessment Disability Management

Other skills

  • Team Management
  • Training And Development
  • Problem Solving
  • Communication
  • Teamwork

About the company

Lifemark Health Group logo

Lifemark Health Group

Physical, Occupational & Speech Therapy

We are a proudly Canadian healthcare company, providing diversified healthcare services across the country. We have over 20 years of experience providing personal rehab services, independent medical assessments, seniors’ wellness and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields. We offer a number of rehabilitation programs and assessment services that are accredited by CARF International, an achievement that signals our commitment to high-quality services. Whether you’re a recent graduate just starting out on your career path or an experienced professional looking for a new opportunity, your journey to a better work life starts with Lifemark. We foster innovative thinking, invest in your career development so that you can provide the best care for others, support your personal health and wellness with a comprehensive rewards package and strive to make an impact in the over 200 communities across Canada where we live and work. Our award-winning workplace was recognized by The Globe and Mail and Morneau Shepell as one of 75 Employee Recommended Workplaces in Canada for 2018 and 2019 and by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures for 2019. You belong here. Join our team!

Company details

Company typeLarge
IndustryPhysical, Occupational & Speech Therapy
Company size1001 - 5000

Links

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Job description

Rehabilitation Service Specialist Team Manager (RSS TM) 

Status: Temp Full-time (6-8 Months temp full time contract)

Location: Remote; Work from Home, Western Canada

  
RSS (Rehabilitation Service Specialist) Team Manager 


Lifemark recognizes the transformative power of work. As a Rehabilitation Service Specialist Team Manager, (RSS-TM) within Partners in Canadian Veteran Rehabilitation Services (PCVRS), where you'll lead a remote team of Rehabilitation Service Specialists (RSS). You'll play a critical role in PCVRS's mission to deliver rehabilitation services to Canadian veterans under VAC’s Rehabilitation Services and Vocational Assistance Program (RSVP), in partnership with WCG Services, making a real difference in the lives of veterans and their families

 

Partners in Canadian Veterans Rehabilitation Services (PCVRS) provides comprehensive rehabilitation focused assessment and intervention for Canadian Veterans who are experiencing barriers transitioning to life after service due to service related injuries or illness. Using a biopsychosocial spiritual approach, the assessment and intervention services are performed by an interdisciplinary team of clinicians with expertise in the management of complex conditions such as chronic pain, persistent symptoms following head injury, MSK injuries, often with comorbid mental illness with presenting psychosocial barriers to recovery.  

As the leader of a strong and professional team, you make a difference at the personal and community level by ensuring veterans achieve their employment goals and receive the best support possible. 


Key Responsibilities 

  • Supports RSS team to ensure timely, high quality and Participant-centered services are provided within service standards 
  • Supports the RSS Regional Manager to implement change management processes related to volume fluctuations, performance issues, or changes in policy impacting service delivery 
  • Ensures Rehabilitation Plans are progressing and being re-assessed monthly, pro-actively problem solving with RSS when plan is not progressing as anticipated  
  • Hires team members with appropriate skills and qualifications to perform duties required; participates in recruitment, selection, and training of staff as appropriate 
  • Represents the program and builds awareness and commitment among employers and community agencies of the program’s services 
  • Conducts direct service work which may include Initial Intake Interviews, development of Rehabilitation Plans, implementation/monitoring of Rehabilitation Plans, and completing some vocational services as appropriate to Team Manager qualifications 

What You Bring 

  • A current health professional designation and licensed to practice in Western Canada. 
  • Minimum of five (5) years of direct experience in medical, psychosocial, or vocational rehabilitation services (or a combination), including assessments, working with individuals facing health challenges, analyzing assessments, and collaborating within interdisciplinary teams.
  • Experience managing a diverse team of health care professionals
  • Two (2) or more years of management experience in disability management, case management and training. 
  • Experience managing complex files with mental health component
  • Comfort working within a dynamic change environment
  • Employment conditional on obtaining federal Reliability Status security clearance 
  • Bilingual French/English is an asset
  • Ability to work within Atlantic Time Zone hours
  • For internal applicants, it is important that they are currently meeting service standards and deliverable expectations.


 What We Offer 

  • Competitive salary 
  • Comprehensive and flexible health and dental benefits 
  • Ongoing learning and development opportunities 
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork  

Inclusion
 We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. 

Accommodation 
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. 

Visit and Apply today! Visit www.lifemark.ca/careers

#LI-DNP


  

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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