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Clinical Quality Assurance Coordinator

Role overview

Qualifications

  • 2+ years of experience in the physical rehabilitation industry
  • University degree in a relevant healthcare domain (i.e. Kinesiology, Exercise Therapy)
  • Clinical/rehabilitation experience conducting FCEs, Ergonomic Assessments, JSAs and clinical evaluations considered an asset
  • Basic working knowledge of relevant legislation as it relates to key customers (e.g. knowledge of the WSIB etc.)

Responsibilities

  • Timely review of clinical reports and forms for quality, continuity, consistency and clinical outcome
  • Ensuring reports are consistent with legislative requirements and customer standards
  • Liaise with clinicians across the province to discuss reports and provide guidance and feedback as required
  • Timely completion of administrative tasks within web-based systems to allow for tracking and ultimately submission of quality reporting

Key facts

Other skills

  • Quality Assurance
  • Detail Oriented
  • Microsoft Word
  • Problem Solving
  • Communication
  • Social Skills

About the company

Lifemark Health Group logo

Lifemark Health Group

Physical, Occupational & Speech Therapy

We are a proudly Canadian healthcare company, providing diversified healthcare services across the country. We have over 20 years of experience providing personal rehab services, independent medical assessments, seniors’ wellness and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields. We offer a number of rehabilitation programs and assessment services that are accredited by CARF International, an achievement that signals our commitment to high-quality services. Whether you’re a recent graduate just starting out on your career path or an experienced professional looking for a new opportunity, your journey to a better work life starts with Lifemark. We foster innovative thinking, invest in your career development so that you can provide the best care for others, support your personal health and wellness with a comprehensive rewards package and strive to make an impact in the over 200 communities across Canada where we live and work. Our award-winning workplace was recognized by The Globe and Mail and Morneau Shepell as one of 75 Employee Recommended Workplaces in Canada for 2018 and 2019 and by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures for 2019. You belong here. Join our team!

Company details

Company typeLarge
IndustryPhysical, Occupational & Speech Therapy
Company size1001 - 5000

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Job description

Clinical Quality Assurance Coordinator
Status: Permanent Full Time
Location: Home based office located in Ontario
Salary: $40,000.00 to $50,000.00 per year

Lifemark Health Group is looking for a Clinical Quality Assurance Coordinator to join our OWN program!

Are you a healthcare professional looking for a change? Lifemark Health Group is seeking a healthcare professional to work as a Quality Assurance Coordinator

This is a remote position with potential for in-person meetings (within the GTA) on a monthly or quarterly basis.

The Quality Assurance Coordinator is responsible for facilitating exceptional written communication to our customers and supporting best practices with clinical staff.

To excel in this role, you rely on your healthcare background to offer guidance to clinical staff. You have a passion for supporting the delivery of high-quality services, accomplished through ensuring all written communication to customers reflects a professional, well-documented treatment outlined, supported by clinical findings.

You are highly organized with meticulous attention to detail, analytical in your thinking, and possess exceptional problem-solving skills. Superior verbal and written communication skills are required, framed with a solid knowledge and appreciation for the requirements of third-party funders.

Primary Responsibilities include:

  • Timely review of clinical reports and forms for quality, continuity, consistency and clinical outcome
  • Ensuring reports are consistent with legislative requirements and customer standards
  • Liaise with clinicians across the province to discuss reports and provide guidance and feedback as required
  • Timely completion of administrative tasks within web-based systems to allow for tracking and ultimately submission of quality reporting
  • Communicate with customers and administrative teams on clinical triage and consultations for referrals, as applicable
  • Assist clinical staff on formulation of recommendations, utilization of report templates/ standardized formats
  • Maintain accurate records utilizing web-based tracking systems to monitor timelines, due dates and reporting expectations

Qualifications & Core Competencies: 

The ideal candidate will have: 

  • 2+ years of experience in the physical rehabilitation industry, 
  • University degree in a relevant healthcare domain (i.e. Kinesiology, Exercise Therapy)
  • Clinical/rehabilitation experience conducting FCEs, Ergonomic Assessments, JSAs and clinical evaluations considered an asset
  • Basic working knowledge of relevant legislation as it relates to key customers (e.g. knowledge of the WSIB etc.)
  • Solid working knowledge of MS Word and the ability to learn and navigate new systems

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation 

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.ca 

Visit and Apply today! Visit www.lifemark.ca/careers

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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