Logo for Savior Artigos Texteis Lda

Portuguese-Speaking Customer Service Advisor - Multilingual Services

Role overview

Qualifications

  • Confident communication in Portuguese
  • Comfortable working in English
  • Prior customer service experience is a plus
  • Full training provided

Responsibilities

  • Handle customer queries via phone, email, and chat
  • Keep accurate records of each interaction
  • Escalate complex cases to the right team
  • Participate in thorough initial training and continuous coaching

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Record Keeping

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

We're recruiting Portuguese speakers for a Customer Support Specialist role on a Multilingual Services account based in Athens, Greece.

You'll handle customer queries in a multilingual contact centre environment.

Work model: Remote.

Start date: 19/Oct/26.

Relocation support is available for candidates moving from abroad.

Salary indicated per month.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escalate more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in Portuguese and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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