Croatian & Slovenian Speaking Customer Support Specialist

About the Position

We are looking for a Croatian & Slovenian Speaking Customer Support Specialist to join an international team in Sofia, Bulgaria.

In this role, you will provide professional and friendly support to customers in Croatian and Slovenian, while using English for internal communication and training.

Key Responsibilities

• Provide excellent customer support through available communication channels.
• Assist customers in Croatian and Slovenian with their questions and requests.
• Communicate professionally in English with colleagues and the wider team.
• Handle customer inquiries and provide accurate solutions.
• Follow established procedures and quality standards.
• Maintain a positive and customer-focused approach.

Requirements

• Fluent or native-level proficiency in Croatian.
• Fluent or native-level proficiency in Slovenian.
• Good proficiency in English.
• Strong communication and interpersonal skills.
• Customer-oriented mindset.
• Ability to work independently in a remote environment.
• Willingness to complete the initial training on-site in Sofia.

About Sofia

Sofia, the vibrant capital of Bulgaria, offers a rich history, diverse culture, and a dynamic international environment. It is an excellent location for professionals looking to develop their careers in a multicultural setting.

What We Offer

• Remote work after training.
• International and multicultural working environment.
• Professional training and onboarding.
• Opportunity to use and develop your language skills.
• Career development opportunities.

Apply now and take the next step in your international career!