Logo for Savior Artigos Texteis Lda

French-Speaking Customer Service Advisor - Fintech (Porto)

Role overview

Qualifications

  • Fluent communication in French
  • Comfortable working in English
  • Prior customer service experience (preferred but not essential)
  • Willingness to undergo full training

Responsibilities

  • Handle inbound customer contacts across phone, chat, and email
  • Log details clearly in the internal system
  • Pass on trickier issues to a specialist when required
  • Participate in onboarding programme and coaching sessions

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

A Fintech client in Porto, Portugal is looking for a French-speaking Customer Service Advisor to join their growing team.

You'll support customers of a modern financial services product.

Work model: Remote.

Start date: 24/Aug/26.

Relocation support is available for candidates moving from abroad.

Remote, on site 1 day per quarter.

Day to day, you'll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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