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Production Support Software Engineer

Nesco Resource

Role overview

Qualifications

  • Experience with Autotime
  • Service Central
  • Springboot
  • Angular
  • Python
  • SQL
  • Openshit
  • Control-M

Responsibilities

  • Receiving and servicing tickets from the Autotime system
  • Developing fixes for business-critical tickets
  • Checking and verifying scheduled jobs run successfully
  • Participating in on-call rotation for ticket servicing

Key facts

Hard skills

Service Management Angular (Web Framework) Python (Programming Language) SQL (Programming Language) OpenShift

Other skills

  • Problem Solving
  • Teamwork
  • Communication

About the company

Nesco Resource logo

Nesco Resource

Staffing & Recruiting

Companies need talent. Candidates want opportunities. That's where we come in. We create meaningful connections between companies and candidates, and we've been doing it for over 60 years. Time is money. We take the time to understand the individual needs of employers and job seekers so we can deliver exceptional value to both. We develop long-term relationships based on integrity and trust.Our flexible staffing solutions include contract, contract-to-hire, and direct placement services. We employ specialized recruiters focused in the fields of Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

Company details

Company typeSME
IndustryStaffing & Recruiting
Company size501 - 1000

Links

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Job description

Description:
Applicant will be be responsible for receiving and servicing tickets from the Autotime system and will be responsible for developing fixes. Most work will be done servicing tickets with some development as required for business-critical tickets.

Must have previous experience with Autotime, Service Central, Springboot, Angular, Python, SQL, Openshit, and Control-M.

The role will start with training on the system to get up to speed but will eventually require on-call flexibility to service business-critical tickets after hours and sometimes weekends. An on-call rotation is being created by the team and is currently TBD but the initial plan is to have one week on-call, one week as backup, and then at least one week off call prior to being back into rotation. Ideally they will have at least two weeks off call prior to being back into rotation but is still TBD.

The client currently has jobs that run at 6PM EST on Sunday and 2AM EST Monday morning and the candidate may be responsible for checking and verifying these jobs have run successfully; this responsibility will also be on a rotation once it has been established.

Custom Fields:
Name: Opportunity for FTE Hire
Value: Yes

Name: Security Clearance
Value: None

Name: OT Status
Value: non-Exempt

Name: Does this role require access to ECI information
Value: Yes

Name: Allow Expenses
Value: Yes

Name: Security Clearance Comments
Value: None

Name: Work Schedule
Value: 4/10-A

Name: Worksite Classification
Value: Worker will Telework Full Time

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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