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Application Support Analyst - (Aerospace)

Nesco Resource

Role overview

Qualifications

  • Experience with Autotime
  • Experience with SQL
  • Experience with Control-M

Responsibilities

  • Receive and service tickets in Autotime
  • Route tickets to the responsible party for development fixes
  • Deploy fixes such as re-running jobs that failed
  • Provide on-call support for business-critical tickets after hours and weekends

About the company

Nesco Resource logo

Nesco Resource

Staffing & Recruiting

Companies need talent. Candidates want opportunities. That's where we come in. We create meaningful connections between companies and candidates, and we've been doing it for over 60 years. Time is money. We take the time to understand the individual needs of employers and job seekers so we can deliver exceptional value to both. We develop long-term relationships based on integrity and trust.Our flexible staffing solutions include contract, contract-to-hire, and direct placement services. We employ specialized recruiters focused in the fields of Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

Company details

Company typeSME
IndustryStaffing & Recruiting
Company size501 - 1000

Links

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Job description

Description:
The applicant will be responsive for receiving and servicing tickets in Autotime. Candidates will route the tickets to the responsible party for development fixes. May be responsible for deploying fixes such as re-running job that failed.

Experience with Autotime, SQL, and Control-M are required.

The role will start with training on the system to get up to speed but will eventually require on-call flexibility to service business-critical tickets after hours and sometimes weekends. An on-call rotation is being created by the team and is currently TBD but the initial plan is to have one week on-call, one week as backup, and then at least one week off call prior to being back into rotation. Ideally they will have at least two weeks off call prior to being back into rotation.

Custom Fields:
Name: Security Clearance Comments
Value: None

Name: Work Schedule
Value: 4/10-A

Name: Worksite Classification
Value: Worker will Telework Full Time

Name: Opportunity for FTE Hire
Value: Yes

Name: Does this role require access to ECI information
Value: Yes

Name: Security Clearance
Value: None

Name: OT Status
Value: non-Exempt

Name: Allow Expenses
Value: Yes



Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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